Residence Inn by Marriott Stockton

Very bad experience from a very beginning. First, something was going on with the system (so I was told) that I had to insert my credit card multiple times. I didn't realize until later however that each time I put my card in, there was a pending charge on my account. After I was finally able to check in, I was charged 5 times for $190 each. Which I later realized I should have been charged for, because I paid for my reservation through Expedia. After getting to my room, I saw that only a bed was made, even though I made reservation for me and my kids. I had to set up pull out sofa myself, get downstairs for set of sheets and blankets and make a bed myself. Not really worth the hassle for the money I was charged. I was told a manager would be calling me about the multiple charges, but I haven't received any calls yet.

Front desk was very helpful and kind

Staff is always super welcoming and friendly. Rooms are spacious and clean. Beds are comfy with nice fluffy pillows. The location is excellent - close to freeway, food and shopping. I always feel safe staying here.

Only problem roaches near the swimming pool at night

Very clean and would Totally stay here again

I enjoyed the surrounding area. The atmosphere was pleasant.

The parking. I had to park out on the street in order to be close to my room. Also my room had a weird smell.