Suzhou Jade Snow Lodge

A wonderful place to stay in an excellent location. We loved staying at this beautiful hotel. The location was perfect, and the staff were incredibly friendly, helpful, and welcoming. The rooms were spacious and very clean, which made our stay especially comfortable. The only thing missing was a refrigerator. As we were traveling with young children, it would have been helpful to have a fridge to store milk and other essentials. Overall, we had a wonderful experience and would gladly stay here again.

The location is super convenient - walking distance to the Humble Administrator's Garden and Suzhou Museum. The Pingjiang lu is right in front of the hotel. The room itself was spacious. It has the tatami there which is cute and comfortable to sit.

It was a construction in front of the hotel and my room was facing the front so it was pretty dusty. The shower room had some smell as well.

The English-speaking lady in charge went above and beyond to help me find what I needed. Thanks again!

the staff were super friendly. they even provided a plat of pipa fruits when I returned late at night. the room was nicely renovated with pretty high tech and smart features like smart curtains, projector tv in the bedroom and plenty of extra comfy comforters.

so happen there were plumbing works on the pavement outside of the hotel along the river and they start work early at 7.30am. during the plumbing repair/maintenance, the pavement to the hotel is partially block and not friend for luggage.

Located within walking distance to Humble Administrator Garden and Ping Jiang Road. Very friendly, accommodating and helpful staff. Strong water pressure and comfortable hot water for shower.

Actual room and the pictures are different. Room is a bit worn out, peeling ceiling cladding. Need proper maintenance.

Location

Shall refurbish , my room toilet door lock was spoiled , can’t lock . Overall still ok

Located within historic area

Different staff from previous stay not quiet as welcoming we were offered tea before requesting help with washing machine staff walked away from me

Friendly staff who spoke English and a great location in the old city made our two day visit to Suzhou very enjoyable.

Those who have mobility issues need to be aware that there is no elevator and that the elevated platform in one side of the bed could be a challenge.

房间大，床也可以

住宿在小巷里，离地铁站有点距离，拖着行李路不太好走，住宿期间住宿外的路段在施工，住宿没有电梯，行李重需要麻烦前台服务人员帮忙抬行李上楼