Hotel El Presidente Acapulco

Great location and view, unfortunately the hotel is very run down, the phones didn't worked during my 5 days stay. We had water drainage problem in the badroom sink and shower. No ice to be found, in a desperation, you could go all the way down to the bar to get a little plastic bag with few pieces of ice and on a couple of days they run out of towels at the pool which was very annoying.

The refrigerator was not working. The bed without covers. The shower very old. No bedds on the beach. The beds at the swimming pool in terrible conditions.

For the price that we paid for this hotel, we were satisfied. This hotel has not had one single improvement made to it since in 60 years it seems. I would not stay here again, but the hotel did not ruin my experience. Its in a great location, close to everything. The staff is nice, and the views are great (if you have an ocean view.)

The hotel has lost its shine but the bones are still there and position is great pool staff great.....rooms and balcony are big as are the views.....

It is a beautiful location. But it is surrounded by hotels with working elevators, working internet in the rooms (you know because you can pick up the other hotel's internet--but you don't have the code) and recently painted. The hotel needs a lot of work. The worse part is that you could stay in a great hotel for the same price near by. We decided to leave even though we had paid for two days on Orbitz. Tip--if you don't know a hotel, just pay for one day until you see the actual place.

Everything was fine except the return taxi to the airport. We were told that the taxi would pick us up at 7:30. However, at 6:45 the driver came and told us that the flight was leaving earlier and we had to leave now. In the rush to the taxi as we were still in our room a pair of expensive glasses were left. When we got to the airport we found out that the flight was not early and actually was 45 minutes late.

This has been my worst experience in a hotel stay. The room was not comfortable at all. When I tried to take a shower there was not hot water. I had to call the front desk and was told to run the hot water for 15 minutes. There were no wash cloths in the bathroom. The AC was very noisy and did not cool until late night. There are no hair dryers in the room. I called for a hair dryer on Friday and did not get one in the room until Monday and it did not work. This hotel is in very bad condition and the service is awful. Very poor lighting in the room. I was there for my son's wedding and the hotel catered the dinner. Half of the guests were sick the next day. Please take this hotel of your list. Very bad conditions and very bad service. I am just glad I will never visit Acapulco again.

This hotel was probably a good place to stay at in the 70's - since then it seems nothing has been done on it. Old fashioned furniture, some of it broken, walls improperly painted, etc. The location was o.k. and we did have a good view on the bay / beach, but that's probably it. We thought it's definetely not worth the price! Good that we stayed there just for a night.

great location, great staff, great price..great experience!

in the middle of every thing you can not go wrong by booking at this hotel