Hotel Lincoln

Fantastic location and staff

Water temp was hard to regulate and some broken/old items in the room

Great location.

No glasses for drinks other than coffee.

We were in town for a concert at Park West and this hotel is the perfect location. Great experience at the hotel. Our room was very clean and the staff was friendly. We used spot hero to park across the street and pricing was very reasonable for Chicago. They have a great rooftop bar and restaurant with nice views. The walking park and free Zoo across the street was perfect for a nice walk in the morning as well.

great

confusion while booking

The location is great. The hotel room was disgusting. The carpet was filthy. The air conditioner didn’t work, and both the sink bathtub drains did not function properly.

Wonderful location. three food venues on site, including a rooftop bar looking out over lincoln park. Excellent staff. Easy access to downtown via bus. Older building so smaller elevators but remodeled nicely.

I chose this hotel because of the proximity to Park West. Received an upgrade to a larger room without asking—thank you, Ron! Really enjoyed the rooftop bar. Friendly, timely service all around. Easy walk to the venue and to Lincoln Park Zoo the next day.

upgrade to two bathroom room. proximity to park and complimentary drinks every day.

upon arrival at 9:45pm, front desk immediately got on their phone and without looking up told me to hold on a minute while he scrolled. clogged and leaking tub and toilet. Staff opening my room door without knocking first, repetitiously. In room phone not working and had to use my phone to call front desk and have no one pick up. webs on windows.

Location is top notch, across the street from Lincoln Park, walkable to the zoo and directly across from the Saturday Farmer's Market. Adjacent coffee shop and rooftop bar were delicious with an exceptionally helpful staff. However the workings of the hotel definitely would benefit from some improvements. For example one elevator was broken on and off during my stay and bathroom plumbing was dodgy at best with an extremely slow draining bathtub and toilet. That said, Ron at the front desk was responsive as he could be to attend to the needs when they were pointed out.

Terrible hotel - rooms are dingy. Even the renovated part is not nice. Staff not proactive or courteous. Tub clogged, no hot water, no proactive communication.