Hotel Lincoln

Hotel Lincoln Chicago. The staff were fine, but the hotel itself is looking really tired and neglected. The carpets in the hallways were dirty and frayed, and the elevators definitely need some attention—they felt old and worn out. It’s hard to feel comfortable when the basic common areas look like they haven't been refreshed or deeply cleaned in years. It has good potential, but management needs to invest in some serious upkeep.

Pros of hotel - location is great, roof top bar, bar downstairs and valet all run well. Cons of hotel - totally run down and desperately needs repairs and updates. Tub was peeling, carpet worn and torn, bedding and towels were discolored. Neither tv nor phone worked. Toiletries were empty. Nothing like pictures online. Pull out couch smelled like urine. It was the worst hotel I’ve ever stayed at - and we spent $700 per night for this “suite”. I generally do not write reviews but experience as the worst.

They charge you a $20/night amenity fee and the only amenity received was free Wi-fi?!? Rooms are tiny. Lobby restaurant is separately managed from the hotel. Restaurants charcuterie board is a joke.

We checked in late around 10pm Went up to our room and made an immediate decision to leave based on what we saw. This place needs a complete renovation. The only good thing is the location. We moved to the Hilton near Grant Park.

Location. Access to CTA. Bed was comfortable.

Room was an accessible room and as such, the shower left a lot to be desired. Had to hold the shower head in hand to use, water went all over the place due to no step and short shower curtain. Condition of bathroom was not great. Refills of coffee/tea don’t happen unless you ask for it. Toilet paper refills had to be requested. View from room was non-existent.

Amazing location, very central to everywhere we went

I thought I would enjoy this hotel because of its nice location and what appeared to be a quiet neighborhood. While the neighborhood was quiet the bar on the hotel roof was blasting music until 11:00 pm. I called Guest Services but they did nothing. I can’t tell you how disappointing this was.

The location

Breakfast options in hotel minimal. Room okay, bed too firm and made me sore. Bathroom design terrible. I had to reach in shower to turn on the water so you get wet with cold water while you adjust your temperature. No shelf in the shower so the shampoo etc was on the very small counter by the sink. No extra shelving in the bathroom. The shower leaked all over the floor due to poor design and placement of shower heads. When housekeeping cleaned my room they did not replace my bath mat or towels and did bit refill my coffee pods.

Awesome location, fantastic staff, and great views of the park and lake. The views from the rooftop bar were great and the restaurant Americano was fantastic. The rooms could use updating. The bed was extremely comfortable.

Front desk person who was working at noon Sat May 2nd was very nice, funny, and friendly :)