Clarion Hotel Jackson Northwest

I really liked how spacious the room was and breakfast.

The carts up front were flimsy and looked as if anything I added to it would fall apart any minute but luckily it stayed in one piece. They won't last too much longer either! Just a heads up

Friendly staff

Outdated items such as microwave, some lights throughout the room didn't have bulbs TVs super small for a king suit cleanliness of towels questionable and pool is basically in the lobby creating slippery floors potentially causing an accident

Room was spotless. Bed cozy.

I don't have any complaints

This hotel has the potential to be really nice….but it needs a LOT of love. The gentleman that checked me in never cracked a smile. Looked really bored. Answered my questions, ie. Why the $50 Room Deposit when the room is already paid? The $20 pet fee was reasonable. The room was big, and seemed clean; bed was comfortable; TV had one channel, no internet connection, no directions. Did not call desk because we were tired, and did not want to disturb the bored fellow. Reported to clerk the next day, at checkout. Only one key provided for two people, and when questioned, “one key”, the clerk just said “yes”. Outlets were old, plugs fell out of one….loose. No lamp on my side of bed, so scooted the floor lamp closer so I could read. AND the $50 room deposit is still on my card. I will not stay there again.

Room was nice and clean

Staff seemed to be in a bad mood

We arrived on time, checked in, but the property looked terrible!! Nothing like the picture. We went into the room and it was filthy!! Stains on the carpet and the bed. The room had a bad smell! My wife and I couldn't stay there. We spoked to the receptionist about it and she didn't look presentable at all for a receptionist. We want to another hotel down the road instead. I called Hotels.com to see if we could get a refund, because the hotel didn't look at all like the pictures on line "False advertisement " I received an email saying we couldn't get a refund we are very frustrated and disappointed with the hotel and Hotels.com!! Never using them again!!

This place is shabby at best. First impression was bad because of cigarette smell followed by the fun down front desk. Things only got worse from there. The overall place is filthy. The room was large, and filled with ratty, rundown furniture. Pillow cases are white, but pillows are nasty yellow stained. Bathroom is very bad, with mold growing in the caulk lines, tub had been painted and the paint was peeling. We went to breakfast, and was rudely ordered out at 9 am as my wife and I were having coffee. In the evening, the smell of marijuana is everywhere. I would not recommend this hotel to anyone! This place is like a seedy, "no tell motel" that you see in the movies.

Absolutely Nothing! It was utter trash!

Mold in bathrooms, water damage, smelll, Mold on walls and carpet dirty bedding Hotel was said to be renovation underway but it was the most disgusting place I have ever entered and we are calling health department! DO NOT GO here.