Hilton Newark Airport

Nice

None

Good news first. The young man who checked me in was friendly and helpful; changed my room to one that was more convenient for me. The young lady who checked me out next day, however, was stone-faced, no greeting, no smile and when I asked her for the hotel address to give to Uber, she didn’t know the address. My room was very nice; nothing shabby about it, and it appeared totally upgraded. The bed was extremely comfortable. I appreciated the coffee set-up, but there were no creamer packets; a bummer. The bad part was not Hilton’s fault. But really bad. Two Uber drivers had difficulty accessing the hotel; one, even with GPS, overshot the multi-looped freeway off-ramp and had to go around several streets further on, in order to get back to the Hilton’s looped access road. I attended an evening event and my Uber driver back to the hotel said the route to the Hilton was “tricky,” but he knew it, because he “lived nearby.” So, if you are driving in , best to allow extra time. Fortunately, for airport service, there is a shuttle!

Room wasn’t clean. Bathroom had mold on sealing. No refrigerator, in room. No microwave

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Very close proximity to the airport, spacious room, good value for money

Not much breakfast variety for vegetarian option

The staff the restaurant were friendly and the food delicious.

Room 1001 was not up to Hilton standards. When I walked into the room I thought I was in Motel-6! The bathroom had mold and mildew in the tub, the ceiling looked terrible and bathroom fixtures falling off the walls! Also, in the guest room the walls were all scratched up and paint on the walls were touched- up with different colored paint.

The staff was especially kind and responsive!

Nothing!

The restaurant was open until late