Sheraton Park City

They have a great service and professional attention on everything

The good - the staff are super friendly and helpful. Location - it’s a 30m walk to Main Street. Bed is comfortable. The bads - parking across the street from the hotel in a random parking lot with zero security. The hotel is nice but older. You can find as nice or nicer and newer for the same price. No Starbucks- just a place that serves Starbucks (and way over charges for it) and you can’t pay with the app or get stars for purchases. I think there’s a restaurant but not sure. Also not necessarily if there is because you can get great food at reasonable prices nearby. Overall it was ok but not a place that would recommended my friends and family to.

Very comfortable, clean, convenient, quick ride into town. One drawback: your dog cannot stay in the room alone even if crated so it’s tough to take advantage of local sights for any length of time

The front desk staff members throughout our stay were extremely helpful and friendly.

Unfortunately, there was some construction on-going during the day to repair structural concrete in the parking area on the lower level. This is work is needed and was limited to weekday hours, which was acceptable to us since we were gone most of the day anyway. I am glad the facility is being properly maintained and that occupant safety is of utmost concern of the hotel manager (who we ran into one day outside the hotel entrance). He apologized for the disruption and thanked us for our patience while they made these important repairs which should be completed within the next few weeks.

Room was spacious. Clean. Bed and pillows A+. Bartenders were awesome. Original check in girl was cool as heck. (I wish I remember all of their names.) Takes cash. (A lot of Park City is cashless, which is an absolute scam.)

Check out had 2 people at the counter, but only one of them could understand basic English. The other woman was held up with a stubborn guest, so I ended up just leaving instead of waiting 45 minutes to address my need. (I wanted to pay cash for my rooms, and for them not to ding the card.) The bath tub in my room, 315 - had draining problems. So if you wanted to take a shower, you'd have to stand in pooling water. (An absolute pet peeve of mine.) So that is the reason for the lower grade.

Situated away from the busy historic main street, but there are multiple bus stops very close to the hotel so we used the FREE city bus system to get around. Rooms were clean and comfortable size, beds were not amazing after 3 nights my back was feeling it. The pool was great, just warm enough and actually has a 6ft deep end.

Check in was excellent, room was great, however no body wash in the shower, Kleenex only had about 5 sheets in it. There was an empty beer bottle and empty soda can in our room, so maybe the cleaning crew missed it? The iron needs to be replaced. Does not get hot enough to iron anything, even on the hottest setting and the steam setting makes the iron leak water everywhere. Explained all of this to the front desk and they noted everything and said they would take care of it, and I feel confident they will.

Great experience,

This hotel is ok. The room itself was clean and comfortable, however we could hear absolutely everything from our neighboring room through the connecting door. We also could clearly hear people in the hallway. The windows in most rooms are either ground floor or below grade, so there is not a lot of privacy either. Further, the staff were not super helpful nor friendly, especially when checking in and checking out. The pool is all indoor right in the middle of several rooms that open and/or look down on the pool. All things considered, this was a disappointing stay, especially for the extremely high cost.