Sheraton Kauai Coconut Beach Resort

This properties fairly close to the airport, and situated on the beach, although you can’t swim or do any activities from here because of the rocks. I would say this is a solid three star resort. Property is definitely dated, Pool area is relatively small. Everything is expensive as it is all over Hawaii, so nothing new there. Bed was comfortable, bathroom was extremely small and room needs updating. We didn’t see any bugs as other reviewers have reported. Staff was generally very nice. Resort fees high for what you actually get. My biggest complete with this resort was how they advertise their rooms. We upgraded for a “ocean view room“. What we got was a tiny peek-a-boo view from our room, which was toward the very front of the hotel and away from the ocean. We booked a while ago and paid for the upgrade. When we went to ask about possibly transferring to a room with the better view, they told us they couldn’t do it. Be advised if you pay extra for this room this is what you might end up with. They could better to be accurate in their description and call it a partial view or something like that. Anyway, it didn’t set us off in the best frame of mind when we checked in. Wouldn’t stay again.

Location is great to travel to South and North shores. Beach right outside

Expensive. Also, the bathrooms are extremely small. The toilet paper holder is inconvenient and needs to be repositioned.

Great view, clean room, wonderful service at buffet breakfast; check out staff was professional and efficient

Our room was humid and did not cool below 76 degrees; check in reception was not super professional or friendly.

It was a good location. Closed to the airport and to main road. Easy access to the store and market. Overall, hotel is clean and well kept.

nonething

Das Sheraton hat eine zentrale Lage gleich am Meer. Leider war täglich z.T. heftiger Wind im Oktober. Da der Eingangsbereich und alle weiteren Räume offen waren, zog es überall und so war es unangenehm irgendwo zu sitzen oder abends eine beleuchtete und gemütliche Sitzgelegenheit um z.B. ein Kartenspile zu spielen zu finden. Da zu jedem Zimmer immer nur ein dreieckiger Balkon vorhanden war, kam leider auch dieser Bereich nicht in Frage, um gemütlich den Abend ausklingen zu lassen. Die einzige Bar war die Poolbar im Außenbereich mit sehr einfachem Mobiliar und alles wurde in Plastik serviert. Nun stellen Sie sich mal einen guten Wein aus dem Plastikbecher vor! Aus diesem Grund haben wir dann im Restaurant an einen Tisch Platz genommen, um dort einen Wein aus einem echten Glas zu trinken, wurden aber sehr fehement und unhöfflich fortgejagdt mit den worten, dies wäre eine Restaurant. Noch nie habe ich soviel Unhöfflichkeit in einem Hotel zu solch einem hohen Preis erleben müssen. Hinter dem uns zugewiesenem Zimmer lag befand sich direkt die große Eismaschine und das führte dazu, das sie mehrmals pro Nacht sehr laut ansprang und ich trotz Ohrstöpseln nicht schlafen konnte.

Mein Fazit: Mehr als unsensibel das Personal des Hotels und für Europäer völlig überteuert um dann schaflose Nächte zu haben und mit Plastikgeschirr versorgt zu werden. Keine einzige gemütliche Sitzugelegenheit um den Abend ausklingen zu lassen!

We loved how close it was to everything in town, and how the rooms were beach themed instead of a basic hotel, the pool area was amazing!

Comodidad.

En el parqueo, las aves ensuciaron mi vehículo y avis me multó por eso.

We liked the location of our room and the view was nice. The prepaid breakfast was perfect. That was a great value. Definitely will do it again. Food was good and the buffet was okay as well. Staff in the restaurant were super helpful and almost all were very friendly. Only one hostess was not as friendly. The view for the dining room was very nice and very pleasant. I like that they rent bicycles and they have a Tesla 3 you can also rent by the hour or the day if you need transportation. Many amenities and very family friendly.

The amount of food you get for meals is a lot of food. I was never able to finish my plate. The shrimp and fish were a bit overcooked for my liking. The housekeeping came very late in the afternoon. We are accustomed to morning service.