Hyatt Regency Wichita

Outdated and needs updating to attention to rooms and dining room. we asked for an ADA room and did not even get placed in that room. Then we got placed in a room that was farthest from the front. It was quiet, but very hard to go back-and-forth for myself.

Property was clean until you got to your rooms

rooms still had dirty/stained sheets, pillowcases.. clean towels were hard to get(was told they didn’t have anyone if shift to wash and dry them), staff was very disrespectful and rude towards other adults, at check in they told me they didn’t have anymore rooms of what I had booked months ago.

Staff and manager on duty were great

Reservation process was a nightmare. I made a reservation, they tried to charge my card and then there was no reservation.

I stayed there for 3 nights, my room was never cleaned my entire stay. I personally requested my room be cleaned and called the front desk to confirm it was noted on their computer which they told me it was. Very unsatisfied with front desk and house keeping.

Clean hotel very close to downtown with a view of the Wichita River. Convenient garage parking, friendly staff with fast service.

Recently renovated and clean hotel conveniently located next to Century II for KMEA activities. You can't beat the location for KMEA music weekend.