Quality Inn at Albany Mall

Location

Check in time

The property was located in a good area. Plenty of places to walk to.

The rooms need a deep cleaning. All four of my pillows had mold on them. Yes the staff replaced them but they should have never been cased. The slim guy (Indian) told me on the morning of check out to “ hurry up and get out the room because I will not hold up housekeeping “. Very rude people. Wouldn’t open the pool until 12pm daily. Also the breakfast was HORRIBLE! Biscuits and gravy every morning! Room was soooo dusty.

A nice clean comfortable budget hotel with a nice-looking pool (which we didn't use). They serve a hot breakfast including scrambled eggs and bacon, but we passed it up to get on the road quicker.

This is really good hotel. I stay here often when I'm traveling. The hotel is clean and the people that work here are friendly and accommodating .

Bed was uncomfortable. Frame extended beyond mattress making it hard to get out of bed. Needed more accessible outlets near bed had to pull mattress out to plug CPAP in so my husband and I both use CPAP. Lamp was plugged in through connecting room.

Was clean and maintained well. Staff were excellent.

Pool had too much chlorine in it. Waffle mix was bad.