The Kingstanding Inn

The staff are so friendly

N/A

Rooms were tidy, bath rooms were clean.staff were friendly.

Upon arrival given a room with broken lock on the window, unable to open in 25⁰C heat. Only other available room had no key and couldn't be locked from the outside, had to put all our items in the car during the day. Kingstanding inn advertises restaurant but no food in the evenings despite having a sign in the entrance. Breakfast also advertised from from 8am, came down and waited for staff til 8.45 before we had to leave to go to our event in Birmingham both mornings. Signs up saying that quiet time is from 10pm, but both nights we stayed, do playing loud music til 3am Friday to saturday morning and 1am saturday night to sunday morning. Very disappointed as the reason I booked this location was because of it having a restaurant......

Location was the only positive.

We booked two rooms for a one night stay and had one of the worst hotel experiences we’ve ever had. First of all, this is not a family-friendly hotel. The rooms were poorly maintained and clearly not cleaned properly. There was dust and dirt on the carpet, side tables, and even the white bed sheets had black lint and debris on them. Despite booking rooms for two guests, only one towel set was provided in each room. The biggest issue was the lack of water. There was no hot or cold water in the bathrooms when we arrived. We had to go downstairs to request assistance. Eventually, only one room received a water supply, while the other remained without water throughout our stay. The hotel has NO lift, which can be inconvenient for families and guests with luggage. Toiletries were practically nonexistent, just a small bar of soap and a tiny bottle of liquid soap/shampoo. Even those were insufficient for two guests. To make matters worse, there was no fan or any proper ventilation in the room on a scorching hot night. Opening the window for fresh air was not an option because there were around twenty people outside drinking, shouting, and socializing late into the night. It became obvious that this is essentially a pub with guest rooms above it rather than a proper family hotel. Overall, staying here with family was a nightmare. The lack of cleanliness, basic amenities, water supply, and the noisy environment made the experience extremely uncomfortable. Absolutely not recommended. If you are travelling with family or looking for a decent and peaceful place to stay, avoid this hotel.

The location was good

Dirty and broken furniture and furnishings are fucked

It is a convenient location. The staff were friendly and helpful.rhe room was tidy and clean. Food was fine and everything.was decent value. We would recommend (especially if visiting.to see Aston Villa!).

We did not expect a 5 star hotel. No complaints,nothing to dislike

The whole night was a nightmare. I booked for a double bed but was given two single beds with the mattresses looking like potholes. The place needs an inspection by authorities as it does not come near where to sleep. Dust on floors and stinky. Come on, the night was really a nightmare.

Well, nothing seems to work well. Those serving drinks also acts as receptionists.