Home2 Suites By Hilton North Charleston University Blvd

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Convient to hospital!! Room was very clean and spacious!!!

Staff was very accommodating.

Free parking that’s it

Poop stains on the outside of the toilet seat, yes you read that right. Poor hospitality, no hello / welcome / good bye, booking a room for 5, asking for extra towels because only 2 are presents and the receptionist looks surprised and act like it’s a lot. Bedsheet with holes.

Like the fact it was close to everything we did. The bed was comfortable and likes the layout of the room.

When we arrived the first room had roaches and the towels was dirty hair on the floor. Was moved to a second room, the air was not on and the floor was very very dirty, you could see spots on the floor, it was filthy. The air wasn’t on as if they didn’t use that room for sometime. We were move to the 3rd room and after the other two experiences we look around the room, it appeared to be okay until the morning when we woke up and saw a spot that appeared as blood. So we inspected the bed. We pulled back the mattress and there was hair and dirt at the head if the bed as it haven’t been cleaned in an long time. The floor wasn’t vacuumed and the floor was dirty. Really bad experience, will never go back.

Bed bugs and needs to be renovated asap

When we checked in my girls went up to the room while I moved the car as the front entrance was not accessible because it had just been painted. Our first room had pubic hair on the toilet seat, and the sink had toothpaste all over it. They changed us to another room and it too was not thoroughly cleaned. There was toothpaste all over the faucet in the bathroom and the sink in the kitchen was filthy. We asked that someone come and clean both sinks. Later that day there was a german cockroach crawling up the wall. Every day we stayed there we had to kill roaches or other bugs in our room. The breakfast was subpar. I was highly disappointed with this experience.

The only good thing was the three front desk people that I interacted with.

-Being mean mugged by employees/Management and owners on arrival -Room was not properly cleaned -Finding a used band aid in my “clean” bed and having to change all of our bedding at midnight (I called customer service, they emailed management and I have yet to get a response) -Being woken up at 7:30 for a fire alarm and not given any info until I asked, management wasn’t available and only one front desk person was there to handle the situation This was truly a disappointing experience. I have stayed at home 2 in the past and they have all been lovely and then I went to this one :( I will make sure no one I know stays at this location. It would have been a 1 star rating if it wasn’t for the couple friendly employees.

Friendly staff, clean room, comfortable bed

What i didnt like was the dog urine smell in my room. Bought lysol and sprayed the carpet spot every dayby day 3 it was dimjnished and bearable.requested towels and i had to go to the front desk to get them. Other than that, i really liked the room. Spacious and accommodating. Full size fridge and great homestyle microwave. Real dishes and dish washer in the room. Beautiful vases and nick nacks decorated the lobbies. 5 yr old property. Great breakfast buffet. Made a suggestion to possibly have dogs on one floor to easily maintain odors. I would stay again. Thanks Home2Suites