Hotel Riu Plaza Miami Beach

Great resort...love the amenities

Breakfast

We stay three nights didn’t have to leave the hotel had a pool head to Beach

Bad condition of the rooms. The glass door doesn’t close properly, leaving gaps. There weren’t enough loungers for the number of people on the beach; many had to lie directly on towels.

Honestly the staff made the stay so pleasant. They were very accommodating, kind, friendly, helpful and respectful. The “breakfast included” option was wonderful, great selection, I have a milk allergy and there was milk alternative (almond/soy, etc), and I was able to have fresh fruit & have the cook make my egg with no milk. If I can make a recommendation it would be to list milk allergies on all foods. I didn’t eat anything else because I feared it may have butter or milk in it. The mimosa on 1 of the days was delightful . The pool was a nice size. The pool area did not feel overcrowded, the staff took great care. The Maid service, valet parking, pool towel person, food service staff were really great! If I could make 1 more recommendation is -in order to be truly environmentally friendly, I did not have my towels washed daily. However, more towel racks in the bathroom (for 3-4 towels) and in the shower (for 3-4 wash cloths) are needed. There was no where to hang towels and that’s probably why most people have to turn them in to get washed daily. Again. Thank you for everything! It was a great stay.

We arrived ealry and our check in was done rapidly. We placed our belongings in the room and enjoyed righteway the beach and swam in the ocean. The food, the service, the swimming pool and property were impeccable. Our room was very nice and in perfect condition, We will return.

I’ve worked in hospitality unfortunately this hotel has none on their book. To start the valet service doesn’t even allow you to reach the front desk and learn if in reality there is no parking space available. I rented this property because it had parking space. They immediately send you yo another property to pay and of course you believe that’s the case you go park and when you come back they tell you that space is available. Terrible service. I also called late in the evening because housekeeping had taken one of the blankets from our room. To learn if u could get one back as our room had two beds, they said they did but there were no housekeeping and they couldn’t attend to my need; I had to go to the lobby. If I were staying at a cheap hotel I’d understand but I’m staying at. RIU really thought was going to get excellent service. Unfortunately service was not good; Also the restaurant opens for diner at 6:30; we left the pool to go have dinner, we’ll we weren’t allowed to go into the restaurant. the hotel, pool, beach access and all were good.

Hotel was perfect for us. It was close to the beach. Staff was very helpful. Breakfast and pool area were great.

Sehr tolles Hotel mit Mega Frühstück und Abendessen! Leider waren am Strand viel Seegras, sodass wir einige Tage gar nicht ins Meer gehen konnten. Am Pool war es aber Top!

We booked Oceanfront room, but we were given room at lower floor which didn't had ocean views, sheer disappointment.