Country Inn & Suites by Radisson, Woodbury, MN

BEWARE OF SHUTTLE WAIT TIMES!!! Hotel is a little dingy but the rooms are clean. I choose it for the location to get home sooner after a trip. That didn't work out. I have stayed at this hotel many times and the shuttle pickup is an issue. They know you are coming back but you end up waiting 1+ hours for the shuttle to get you. Every other person at the hotel shuttle pickup was gone, their shuttle was either waiting for them or arrived within minutes. NOT Country Inn & Suites Woodbury, 1+ hour wait and then the driver drove like a maniac. Short stops, fast curves - everything and everyone flying around the van, passengers were upset.

The rooms looked clean overall, but there was heavy dust accumulation in the windowsills. The bathroom floor had a few hairballs on the floor. Strong scent of cleaner. Shuttle service was the WORST!! We had to take a 4:45am shuttle for a 7:30 am flight to Florida! When we returned, we waited 1.5 hrs for pickup. This required 5 phone calls and each time reassured that driver was close by and would be there soon. Now my sister and 94 year old mother have a 4+ hour drive home! We should have been returned to the motel by 3:30pm. Instead it was almost 5:15pm. I have used the Sleep, Park, and Fly many times, although this was my 1st time through Country Inn and Suites, and been very satisfied. I have notified the company of my dissatisfaction through 2 customer satisfaction surveys, and have heard nothing. I seldom write reviews, but I felt I needed to share this experience.

Uma was fantastic help!! So sweet! We will definitely be staying here in the future

A bunch of hair was in the tub drain when I entered the room. Cold water in swimming pool

Convenience comfortable bed

Shower needs better shower heads. Little parking available.

Convient to get to the state wrestling tournament. Been staying here for 4 years

Pool door needs to be fixed it won’t open.