Hampton Inn Sanford

Staff was extremely helpful and friendly. Great hotel. Wonderful experience. Room was clean and very comfortable. I will definitely be staying here again in the future.

This is a great location near so many things

The front desk was very nice even the housekeepers was very expeditional to stay there overall I would rate it 10 Stars up

Everything was just awesome I have nothing bad to say about this place

Honestly this was probably one of the worst properties I’ve stayed at. The elevator has so much dirt and grime in the door that it sounds like a rock crusher when it opens and closes. The cleaning people came in and took my dirty towels but didn’t leave me any new ones, and didn’t make the bed either. Then I found a cockroach crawling on the floor on my last morning. Avoid at all costs.

It was on the route I needed it to be on, so location was convenient. The bed was very comfortable and I liked the shampoo and conditioner options in the shower.

The ceiling might have had repairs going on before we checked in, the lid to a hole in the ceiling was just sitting on my bathroom counter. Shampoo and conditioner things in shower were empty, bathroom had stains on the wall.

We have visited this area several times but this was our first stay in this hotel. We were greeted with the news that the hotel would be charging an extra $50 to our credit card in case we caused any damage to the room, and that would be refunded after 3 days assuming there was no damage. Had no idea this was Hilton policy and would not hand booked with them if we had known it. Checked into our room to find the toilet roll holder hanging off the wall. Immediately called reception to report the damage, a staff member came up and took it away to clean up. It was back on later that night when we returned. Then we realized during the night that the a/c did not work properly, and we guessed that somehow one of the windows was stuck open as we could hear a lot of noise from outside. We reported this in the morning when we checked out asking with the sink that blocked and took a long time to drain. We find it ironic that the hotel keeps our extra $50, earning interest, and we have to monitor our credit card to make sure the refund happens, and yet we are given a room with damage and maintenance issues. Will never return.

The property is well kept.