Amanzi Hotel, an Ascend Collection Hotel

Bird poop on windows. Gross. I had to get 3 different rooms . The third room, without bird poop had a shower that didn’t work. At least the manager was kind, trying to get a better room. I left 2 days early because of conditions. Not to mention the freeway noise was outrageous. I do not know why this property has such a high rating!

Love the proximity to the pier/beach and downtown Main Street. Love the free parking and daily hot breakfast. Enjoy the fresh homemade salsa made by staff, actually look forward to it every year.

No complaints this trip.

Breakfast was good

Pool very small

The cleaning staff and breakfast staff were very nice. The breakfast was awesome!

I always try to be fair in my reviews, so if I’m frustrated with a place, I usually wait to write a review. This was our first vacation in a very long time and we chose Amanzi hotel, as it had outstanding reviews, is close to Ojai and also to the ocean. We also chose this room because it advertised a patio to look out from and enjoy a view. What was advertised and what we got, was like day and night. First off, a smaller but equally frustrating thing, was the complete lack of any water pressure. I have medium length, curly hair. No exaggeration, it took me over 20 minutes, just to wash and condition my hair and because of the terrible water pressure , it was also irritating trying to get all the body soap off. But, I let that go, figured I’d just deal. Then came the air conditioning. It’s summer in CA and near the ocean, so it’s hot and humid. The air conditioning was completely broken. It put out some air but not cool at all, let alone cold. I let it go a couple days, as we were really busy and I didn’t have time to deal, so we just dealt with our room being warm and muggy. I finally did deal, as we had five days. Maintenance arrived and looked at it and said a bigger hole would need to be made in the wall to replace it and he would do it when we left around 1. We just needed to notify the front desk when we left, and we did just that. When we returned late in the evening again, still no working air conditioner. We are now on our fifth day and fourth night, and still no working air conditioner. Then, there’s the “balcony” with the view of the ocean, which is why we initially chose this hotel to begin with. We wanted to be able to have a glass of wine and just look out. Nope, not in the least bit. It was not a balcony area, it was more of an enclosed, teeny tiny, cement, jail cell.

BREAKFAST

NOW A SURCHARGE ON BALCONY ROOM

Free breakfast and happy hour snacks

It was very clean and the breakfast was great too !

I didn’t like that the elevator was accessible for anyone from the street . It went from the garage where you park up to any floor without needing a room key. I would have liked the extra security atleast going up to the room floors ..