Clarion Pointe Mattoon near University

Hotel is new so everything was so clean. Staff was great also

Rooms were clean, staff was excellent, and I really enjoyed the complimentary breakfast- everything was so fresh!

I am appreciative of the effort to not use the tiny plastic bottles of shampoo etc and to use the large ones on the walls of the tub and by the sink. I am not happy that they are still plastic however the real problem is that we simply could not squeeze them hard enough to get the liquids out (lotion, shampoo, and conditioner). It was not that they were empty, but simply to difficult to press together for aging hands. Please invest in some that are easier to use. And for the price we paid to stay there, we were not impressed with the breakfast at all. It was a limited choice of fruit and yogurt but no muffins, croissants, toast or even hardboiled eggs. At the minimum these should have been offered. It was very skimpy. Room was cleaned very well except the beds were left unmade. That was just weird. We reported it and I am satisfied that management will find out what happened with that oversight. But this is my explanation as to why I did not give a great rating on cleanliness.

The staff were friendly and welcoming and the facilities were spotless. The hotel was perfectly located for our visit (the state track meet in Charleston) and we hope to be back next year!

The hotel was nice and looked new, even smelled new but I only found 1 ice machine on first floor and for their breakfast there was only cereal and waffles. The waffles tasted bad so there was only cereal. We went to McDonalds the next morning.

Very clean very comfortable beds

Pool was a lttle small. Building was clean. Room was very nice amd clean.

Property was beautiful, clean and well maintained. Bed was super comfy.

Very clean and friendly staff

Clean