PrimeStay Extended Suites by IHG

This place worked for us. Clean, inexpensive and just off the freeway exit. But it badly needs a renovation. Has kitchen with full size refrigerator. Everything is old and dated. Deadbolt did not work. If you need a place to spend the night, it works. But there are nicer options if you don’t need a full kitchen.

Clean property, good location. Disappointed with the sub-par breakfast.

Nice comfortable stay. Appreciated the large refrigerator and freezer

So perfect for seven of us. Favorite hotel so far. Coming back this summer

The Madison Police Dept banged on the neighbor's door at 4:00am and woke us up. Not sure what was going on as too afraid to open the door. At checkout, we notified the front desk of a young girl who appeared to be passed out in the business center. There was no one who could print a copy of my receipt, no one checked on the girl (I finally did), and two people who were unsure of what to do about a girl who was in the restroom and not coming out.

Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything

I travel quite a lot. I typically am a solo female traveler. This trip I was traveling bc my dog had surgery at UW & was traveling with a companion. I have to say this hotel was frightening. The experience started when we pulled in to the lot. There were 2 Madison Police cruisers in the lot & they remained in the lot for about an hour after we arrived. I requested a 2 bedroom suite near a door to enable my dog to easily go in & out to potty after surgery. Our room was a bit dated & worn but was clean. The bar lock on the door was damaged & looked like it had been screwed back into the wall in several spots. The living room curtains were missing. The carpet was ripped. The beds were very hard. However these things were minor. After checking in I discovered the door we were near was out of order & went up to request being moved to a room near a working door & told nothing was available but we could be possibly be moved later. A few days later, someone was trying to get in our room with a key. The front desk called & didn’t understand why we were in that room, 104, that we were supposed to be in 109. I said we were given this room at check in & had not been moved. This was one of numerous scary events. There was something sketchy going on in the room across from us as they had at least 10 people knock on their door every day we were there. Next, I noticed that there was only one other female guest, besides staff & that I saw, the entire time we were there. When the snow melted & I was walking my dog outside I noticed needles around the grassy area by the broken door. I also saw the police in the parking lot 2 other times. Something is not right about this hotel. It is not well maintained & something shady is going on. If I had been on my own I would have checked out & gone to another hotel. I have never been at a hotel were I have only seen 1 other female guest. It was uncomfortable. I do NOT recommend this hotel & STRONGLY advise any female solo travelers NOT to stay here.

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