PrimeStay Extended Suites by IHG

The shower had a hole in the wall

Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast.

Free beverages, pleasant staff.

The cost. A bit pricey. To to 0

No breakfast

bathroom old and small

I liked the room, the space. Very comfortable for the family 😊

Hotel is in the worst shape I’ve seen any Residence Inn ever. From the meth-heads walking in the parking lot upon our arrival to the shabby shape the entire hotel is in, this place is not even close to Marriot standards. Most of the lights didn’t work in our room, my partner got locked out in the middle of the night when she took our dog out for a potty break (doors don’t work in half of the hotel), and kids were running the halls all night (not to mention the softball parents drinking outside all evening). It was probably them being violently loud during intercourse above our room later. The front desk staff were pleasant but this place needs a complete renovation. Zero out of five stars. Would not sleep here again.

I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay.

Hated everything the manager was so rude I have it on tape. The pool was nasty has nails and screws in it and ripped clothes. The room has mold and dust I have a video of that as well and I also didn’t get no housekeeping only time housekeeping stopped by is when they was walking in uninvited as well as the manager did the same thing walked right in as I was walking up saying he was looking for me, but closing the door. Everyday my key has to get reprogrammed maybe 3x a day if I leave out the room it’s like they go in right behind me. The housekeeping walk around talking nasty about the guest talking in Spanish.

I would never be back.

Nasty and very unprofessional