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8 / 10 Guest Rating

PrimeStay Extended Suites by IHG

4862 Hayes Road, Madison, us

PrimeStay Extended Suites by IHG - main view

About the Property

Luxurious All-Suite Hotel in Wisconsin

Full Kitchen and Free Wi-Fi
Experience the convenience of a full kitchen and stay connected with complimentary Wi-Fi in every suite at this smoke-free hotel.

Fitness Center and Indoor Pool
Maintain your workout routine at the on-site gym and unwind in the relaxing indoor pool during your stay at Residence Inn by Marriott Madison.

Convenient Amenities and Nearby Attractions
Enjoy a grab-and-go breakfast, coffee in the lobby, and other services like laundry facilities and grocery shopping. Explore nearby attractions such as the American Family Insurance Headquarters and Olbrich Botanical Gardens.

Book now for an unforgettable stay at Residence Inn Madison!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
One-Bedroom King Suite - Photo 3
One-Bedroom King Suite - Photo 4
One-Bedroom King Suite - Photo 5
1/5

One-Bedroom King Suite

Featuring free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite has air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.

47 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
ShowerTVAir conditioningHair dryerKitchenetteRadio

1 King One Bedroom Suite

Non-refundable
Room Only
20% OFF$183.46

$146.77

Includes taxes & fees

1 King One Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$185.66

$148.53

Includes taxes & fees
King Studio Suite - Photo 1
King Studio Suite - Photo 2
King Studio Suite - Photo 3
King Studio Suite - Photo 4
King Studio Suite - Photo 5
1/5

King Studio Suite

Providing free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 1 bed.

47 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
ShowerTVAir conditioningHair dryerKitchenetteRadio

1 King Studio Suite

Non-refundable
Room Only
20% OFF$155.01

$124.01

Includes taxes & fees

1 King Studio Suite

Non-refundable
Breakfast Included
20% OFF$156.85

$125.48

Includes taxes & fees
Standard Suite - Photo 1
Standard Suite - Photo 2
Standard Suite - Photo 3
Standard Suite - Photo 4
1/4

Standard Suite

Offering free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This wheelchair accessible suite features air conditioning, a seating area with a flat-screen TV and a toilet with grab rails.

47 sqm
Sleeps 2
Amenities
ShowerTVAir conditioningHair dryerKitchenetteRadio

Standard Suite

Non-refundable
Room Only
20% OFF$155.01

$124.01

Includes taxes & fees

Standard Suite

Non-refundable
Breakfast Included
20% OFF$156.85

$125.48

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
1/7

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed500 sq feet Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 32-inch LCD TV with premium channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, shower/tub combination, a hair dryer, and towelsPractical - Free local calls, double sofa bed, and iron/ironing board; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height view port in doorEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking

46 m2
Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneHair dryerDeskMicrowave

1 King One Bedroom Suite Communication Mobil Access Tub

Non-refundable
Room Only
20% OFF$183.46

$146.77

Includes taxes & fees

1 King One Bedroom Suite Communication Mobil Access Tub

Non-refundable
Breakfast Included
20% OFF$185.66

$148.53

Includes taxes & fees

Guest Reviews

8
Excellent184 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the comfortable rooms.

Categories

Cleanliness6.3
Service8.8
Location9.3
Room Quality7.3
Amenities8.3
Value for Money8.3
Food and Beverage7.3
Overall Experience8.3

Select topics to read reviews

R
RanaiyausUS
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Exceptional"

10.0
Helpful?
U
UnderwoodusUS
Verified booking
extended_group
Standard Room
Stayed in Mar 3, 2026

"Very happy with it, although it was noisy early in the morning for some repairs that were being done"

8.0

Couldn’t have breakfast everything was gone by 9:45

Helpful?
A
AmandausUS
Verified booking
couple
Standard Room
Stayed in Jan 25, 2026

"Good"

4.0

Convenient to the interstate. Quiet

Overall the place is tired and needs a refresh. Scuffed walls and doors. Breakfast was almost non existent. Hot and cold water were reversed on the shower.

Helpful?
R
RosieusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 20, 2026

"Exceptional"

10.0
Helpful?
6
611marthat
Verified booking
Couples
Standard Room
Stayed in Dec 30, 2025

"Not up to Residence Inn standards"

4.0

I booked this hotel without looking at reviews because I’ve had good experiences with Residence Inn but this hotel is barely functioning. No hot breakfast because the dishwasher wasn’t working and they had no idea when it would get fixed. But they still had plates out? Ew - no idea how those were getting cleaned. The fruit looked like it had been out for awhile. The front desk computer wasn’t working so we had to get a new room key each day. The kitchenette wasn’t stocked like it normally is. The toilet in our room kept clogging up because the water pressure was so weak. In general the hotel is rundown and in need of a complete makeover. I would not book here again.

Helpful?
J
JeanneusUS
Verified booking
couple
Standard Room
Stayed in Dec 22, 2025

"The room was GREAT!! Loved it!! Very comfortable and had all of the necessities available!!"

9.0

Location was great. The breakfast was good. The room was GREAT!!

On Bookings.com it said that there was a hot tub but when we arrived we were told that there wasn’t one. We were SO looking forward to relaxing in the hot tub at the end of a long drive, we were disappointed. We tried the pool but it was just too cold to stay in it.

Helpful?
F
FinkusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 3, 2025

"Nicer than expected."

8.0

The staff was very helpful and quick to answer questions.

Breakfast could’ve been hotter. More options for hot sauce (why just chalula?), there was spilled rice in a hallway next to ours that wasn’t vacuumed up for 2 days.

Helpful?
P
PaulaesES
Verified booking
family_with_children
Standard Room
Stayed in Nov 3, 2025

"Enjoyable"

10.0

Super friendly staff and a comfortable bed, highly recommended!

Helpful?
Y
Y7514KWrebeccav
Verified booking
Family
Standard Room
Stayed in Sep 25, 2025

"Not off to a great start"

4.0

Not the best experience! The hotel is pretty ran down…that’s not the worst part about our visit. In less than 24 hours the staff has entered multiple times (without communication or telling us that maintenance would be done). As two females traveling by ourselves, we find this very off putting. I went to talk to the front desk staff. The assistant manager Nat Mason was not helpful not friendly and did not seem to care about customer service one bit. Definitely will not be back. I asked if they were going to continue to come and go throughout our stay, I would like a refund and we would be happy to go somewhere else.

Helpful?
D
DanielusUS
Verified booking
couple
Standard Room
Stayed in Sep 15, 2025

"Comfy place to call home for a few days when away"

9.0

I liked the two separate rooms(bedroom, living room) and the kitchen area.

The TVs in our room were outdated. My in laws stayed across from us and there’s were bigger and newer. There was a large hole/rip in the carpet And the homeless guy asking for money in the parking lot

Helpful?
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