Extended Stay America Suites - Tulsa - Midtown

The location was decent.

Everything! First off, the guy checking me in, said my room name out loud when there were other people in the lobby with us. Which is not safe at all, especially if you're traveling alone. You have to put a deposit for everything! I put in a request for pots, pans, plates, etc. Got no response. There wasn't anything of the items requested (not even paper towels), so I called the front desk. Whoever answered sounded like we were inconveniencing him. He kept sighing and finally said there was another $50 deposit. Wish they told me this to begin with, or else I would of brought some from home. There were roaches in the room. The bed is so uncomfortable and old, it sagged where most people sits at. The pillows are so old and flat it gave me and my husband neck problems. We did not get any sleep there the 3 days we were there. There also was not even a hair dryer! I thought those were always included! Oh. And the computer chair had multiple mystery stains that we did not use. There's a note on the oven that says "Open the window for proper ventilation." There was a hole in the screen, so you risked getting (additinal) bugs in your room. But one of the WORST experiences is, at 10:50PM on a Sunday night, the fire alarm rang loud for a long time. Then it finally turned off. It scared me half to death! We called down to the front desk to ask what was going on. The guy once again made it sound like WE were the bother. Sighing and brushing off our questions. He made it sound so nonchalant that he did it, as if ringing the alarm bell at almost midnight is a common occurrence. He sounded so sarcastic that if there was a fire, he would of called to tell us. There was no notice about this. I understand they periodically check the alarms, but almost at midnight?? The only notice we saw on the lobby door was about if you keep the thing to haul your luggage up, and you don't bring it down, you'll be charged a fee for them going to get it.

Staff very courteous

Nothing

The location was good since it was easy access on/off the highway. There were places to eat nearby. They are in the process of a remodel.

It was very quiet, secure and a place that I would stay if I ever visited Tulsa again very wonderful when it came to the staff they were most helpful and the rooms were clean