Quality Inn Downey

I stayed for three nights and was excited about the pool and hot tub. However, I was deeply disappointed. The pool and hot tub were significantly smaller than the one I have in my backyard for my dogs. To make matters worse, they were always locked with high fencing in the corner of the parking lot. The room was also smaller than expected. Everything was old, rusted, and dirty. When I arrived for my late check-in, there was no one at the front desk. The smell of marijuana was pervasive throughout the hotel, and I heard women running up and down the hallways laughing, some of whom were crying. The lock on my door was a joke. It was held up with a folded cardboard and a screw. I have pictures of the lock, but I’m not sure how to add them to this message. This hotel is not appropriate for families or anyone traveling alone. I wouldn’t leave my dog alone here. In these types of places, complaining won’t help; it only makes you look like a troublemaker. I’m so glad I brought my own locks for the doors and self-defense items. Otherwise, I would have slept in my car. Oh almost forgot the continental free breakfast. You are better off door dashing. The juice dispenser never worked. The milk for cereal was gross. I only took the yogurt waffle and a fruit during my stay.

Good service good rooms

The room was lovely, and the jet tub was fabulous. The walls are a little thin. Driving in the area was frustrating because of the number of u-turns you have to take.

Room was nice house keeping was poor

that you guys dont give refunds when asked for

I am very disappointed with this hotel and their people in charge. We checked in and in 15 mina we checked out. I had 5 rooms and all 5 rooms were nasty. There was mold, cigarettes burns, some type of fluid on one of the doors (looked like blood). There were stains on the bedding. Seemed like every single piece. The rooms were terrible. Unfortunately, I prepaid for the rooms and I have been trying to see if we can work out refund some way since I had 5 rooms for 3 nights and we didn’t even stay one night but the managers have been avoiding me and not even trying to resolve the issue. I would not recommend this hotel to anyone and it is sad since I have been a Choice Member for over 15 years.

The room’s air conditioner was very noisy.