Extended Stay America Select Suites - Detroit - Farmington Hills

Easy check in quiet. The side doors were unlocked at night didn’t need the key card to get back in. Thought the king size room would be nicer

I didn't have high expectations based on the overall 7.0 rating. However, I did not anticipate the rooms and overall facility to be as filthy as it was. A repulsive smell permeated the room I was given. After two nights of no sleep due to the severity of the smell, I communicated the issues to the manager who moved me to another slightly less disgusting room, and agreed to remediate the situation by discounting my rate. Several follow-up attempts I made to contact the manager were subsequently ignored. I do not recommend staying at this neglected facility.

Dirty rooms I want a refund.

The room was dirty, stains everywhere and globs of things flung on walls in each room. The shower dripped non-stop. Pillows were flat. The room smelled horrible. No coffee or breakfast, like the description suggested. People wandering around outside, standing in bushes, made me uncomfortable. Lots of yelling heard throughout the stay. Staff asked me if I used a “ghost card” when checking in, which I’m not sure even is to begin with, when I asked why the card used to hold the room was charged instead of paying at the property like I selected and paid extra for. This was a true “you get what you pay for” property. Very unhappy.

Great

Our room was sub-par to say the least. Carpet was terrible, Just filthy. Old BBQ sauce on the table. The Television was old and outdated. Not to mention whoever was staying in the room above was up at 1am in the morning running, jumping, etc.

It was a great experience for me staying at this hotel for two nights, conveniently located, clean, quiet and comfortable bed.

The hotel had water logging on a floor and hence could not accommodate me. I had to walk down the road to a different hotel and get a room. This is bad

The surrounding area was nice. The front desk assistant Matt was professional and nice. My compliments end there.

Upon arrival, someone's luggage was sitting outside in an empty parking spot. A person was sitting with a lawn chair on the premises smoking, which is relatively harmless, but not an ideal welcome. Inside, the police were there and had been called on someone for a reason unknown to me. Additionally, there was a couple fighting and arguing in the hallway when I arrived with one of them kicking the other out of their room. Our room itself was not clean. There were pistachio shells behind the night stand, a foreign material on two of the chairs, and the room smelled. I didn't get the room I booked and still paid the same cost. They gave us three pillows for a two person bed. The bed and pillows were both uncomfortable. Our window was left open when we arrived as well. Overall an awful experience. There are better places to spend your money, I would not recommend this place.