Extended Stay America Select Suites - Detroit - Farmington Hills

Beat and smelly. No WiFi service. Friendly staff.

Drew was so nice and chill. I wouldn’t mine staying here again

This "suite" should not have been rented. The "full kitchenette" had a giant hole in the counter where the stove was supposed to be. There were MISSING APPLIANCES, MISSING FIXTURES, EXPOSED WIRES, STANDING WATER and conditions that were not at all in keeping with what I prepaid for. (A King suite with kitchenette.) The place as so bad that I called the front desk to see if the room had been ROBBED. (Yes, the door was also open when we arrived - another major safety concern.) I provided Expedia with six pictures to document the conditions and not only did they NOT issue a refund, but they continue to book this UNSAFE, INACCURATELY REPRESENTED property. Standing water and exposed wires are not a great combo! Meanwhile, you, Expedia, the booking agency, CONTINUES TO BOOK THIS PROPERTY. So, you know it's inaccurate, you know it's unsafe, but you will continue to promote it on your site, and there is nothing further you can do. That's garbage. If we had tried to use the kitchenette (with standing water in the sink, exposed wires in the hole in the counter where the stove was supposed to be) and had say, been injured or electrocuted? That would have been a liability issue for Extended Stay America. Now that you have been duly informed that there are safety issues, provided with details, and photographic evidence? Well, now if someone dies or is injured at this property, having booked with Expedia? You are equally liable and aware. Shame on you.

Stay at this hotel if you want NO amenities! No ice machines, no housekeeping services, you have to trade towels to get new ones. The carpet in our room has not been cleaned in a very long time if ever. The only saving grace was the front desk staff who were very nice and hospitable! Will never stay again!

The staff was friendly. I mainly interacted with Carter and he was very kind.

Room was clean and comfortable, well-lit area in the parking area, staff was friendly and helpful, always willing to help. safe and great place to stay. Was intown for work, cleaning crew was accommodating for cleaning rooms. Extended stay offered great rates, highly recommend.

It was ok. Carpet was really dirty, but the bed was comfortable. Walls are thin. We heard a lot of thumping (like kids running) above us and heard someone sneeze in the night. We appreciate the efforts they're putting in to update. The staff were very friendly. So would we stay there again? Yes

I loved everything about Extended Stay Farmington. I have stayed there over a dozen times!!!

They gave our rooms away blaming the "3rd party booking company (hotels.com) for having a 'glitch' in their system. I purchased the travel insurance thinking if something happened it would cover any problems. The Extended Stay in Farmington Hills, NI booked our rooms to a business that wanted a whole floor. The manager lied and said he tried to contact me. Hotels.com sent a confirmation email 3 days before our trip confirming our rooms. They overbooked, blamed Hotels.com and me and were going to give us a studio room with 2 beds but no discount or comp for screwing us out of our rooms. Horrible situation, horrible hotel.

Quiet