Hyatt Place Fort Lauderdale Cruise Port & Convention Center - Newly Renovated

I stayed in the King Room with Sofa Bed on a high floor. The room was spacious, and I especially appreciated the work desk, which allowed me to work comfortably during my stay. The bed was very comfortable, and the overall room layout was excellent. The staff were exceptionally friendly, welcoming, and helpful throughout my visit.I would definitely come back and highly recommend this hotel.

The air conditioning unit is somewhat noisy, which can be a bit disruptive at night. I had seen other reviews mentioning the breakfast area, but I personally found it perfectly adequate. The main downside, in my view, is that breakfast service ends at 9:30 a.m. For guests on vacation who may wish to sleep in a little, this can be inconvenient. I would suggest extending breakfast hours until 10:00 or even 10:30 a.m., allowing guests to enjoy a more relaxed morning without worrying about missing breakfast.

The room was not ready at check-in. We asked when it would be ready and the front desk said they had no way of knowing when it would be ready but we would receive an email. No email ever came. We waited several hours and then went back to check in only to be told the room had been “ready for a long time.” We used the shuttle service that the hotel uses for airport transfer and they increased the price from what was stated on their website. I mentioned this to the lady and she rudely said that was her price and we could take it or leave it. So we paid given that we did not have any other arrangements. The next day the same shuttle service charged us a higher price to take us to the cruise port. It was all very disorganized and felt like a scam with each individual charging whatever they wanted to and nothing matching their website.

Nice rooms, good staff, outside sitting area really nice at nighttime.

This hotel was clean, modern, affordable, and conveniently located to both the airport and the Port Everglades cruise port. My status with Hyatt influenced me you sell out this hotel and I'm glad I did. The hotel offers a shuttle to the port ($10 per person) every 30 minutes. There was also cruise departure information displayed on a monitor in the lobby.

Good location for shops and restaurants. Easy access to the Brightline and Miami airport. Cute lizard lives around pool area.

Room not cleaned in 5 days during stay.

Everything

There was a gap on the bottom of the doors between our room and adjacent room doors and we could hear their conversation and what they watched on tv.

Updated and location

Liked everything