Shilo Inn Elko

This property is old and in desperate need of upgrades. It smells old and we didn’t feel safe there. Didn’t sleep much.

It was a good room but could use some updating and make sure the hot tub is working

Sheets were not changed on the beds. We found a dirty sock and a pacifier in the beds. Reported to desk with no result. That’s really awful to sleep in somebody else’s bed when the sheets have been already slept in.

This places needs a major overhaul the washer and dryer needs to be replaced

Front desk staff was amazing as always

The building could use a remodel, but the staff seem to care and do what they can with what they have.

The location

The pool was down which was not said in the advertising also they didn't even have it blocked off so anyone could have fallen and they had duck tap on the safety rails to get in and out. The pool was right next to the hot tub which was not even hot. They also didn't have our safety screen in our window it was behind the couch so my child could get out the window and climb down the pine tree next to our window .

Really run down hotel. The curtains were torn and ratty. The panel was useless on the air conditioner controls. Part of it was missing. The hotel hallways smelled like mold and garbage, and obviously worn and very dirty. It was disgusting. The desk clerks didn't care when we told them, they just shrugged and said call the corporate office. The outside of the building was overrun with weeds. Pool and hot tub were empty, gym room was closed.

Pool was down and which was main reason we choose there. Also the hotel seemed a little on the dirty side. So after check in my wife said for us to just continue driving.