Red Lion Inn & Suites Grants Pass

I am used to motels of that caliper now having more hot meal options like scrambled eggs and sausage, but the food that you served was OK. I was very happy to see that you had a transgender employee working at the front desk

Your parking spaces are very small

Great location! Room was clean, nice set up.

Stairs to the lower level. Didn't see an elevator option. Seemed like limited parking.

The area was nice. There was tons of places within walking distance It was also clean

The person checking you in seemed like she was super overwhelmed and did not know what she was doing.. which if you are new, I understand but she definitely was not ready to be on her own if that was the case. I nearly got charged 2x because she kept saying that I had not paid yet (even though I did and had proof) I had to resolve that on my own before even getting a room key The bed was SO uncomfortable. Like ROCK HARD. The AC unit was messed up or something. It would go from extremely hot to freezing cold on it's own! The bathroom was so small, you had to stand in the tub to close the bathroom door. You also had the toilet paper holder digging into your arm while sitting on the toilet.

Nice place to stay - pretty average room but very clean and the property as a whole was very nice!

No notes!

Customer service was terrible. I was treated very poorly.