Best Western Plus University Park Inn & Suites

What a great place! Super friendly and welcoming. The breakfast was better than what’s typical. Families all looked so happy!

Their continental breakfast is good. Rooms were clean. The only thing that i didnt like about the hotel was the television. Not very many selections and the channels came in like they were from the seventies. Not clear at all. Also no guide so no way to tell what the channels were until you clicked through them.

Our room had no bedsheets, the pillows have stains. The sink was plugged up. There was like burn mark on the mattress cover, like someone had smoked in it. The upstairs room was loud, and you can hear both rooms next doors. You can hear every door slammed. I am not impressed.

The lady at the desk was a bit short when we checked in but everything else was good on this visit. Close to everything we needed and the room was clean.

Clean and quiet. Typical, basic room and breakfast.

Everything was great specially hotel frontesk people.

The property was quiet, and closed to the college campus

Graduation weekend in a University town drove hotel prices into crazy range (typical is $120 - we paid this weekend $450) rice in no way is in perspective with the accommodation. Pretty old hotel, all amenities in working order, but old and outdated. Highlight is the 24h coffee automatic in the lobby. This is splendit. The individually wrapped coffee plastic cups reminded of Covid times- also not necessary in my mind. Beds were clean and comfortable.

Our stay was disappointing, especially given the high rate we paid for graduation week. After a long day of graduation the day before and packing/loading the moving van throughout the day, we were eager to use the hot tub, only to find it scalding hot—completely unusable. I normally enjoy the water quite hot but this was dangerously hot and we could not get into the water even after trying to give our feet and legs time to acclimate to the temperature. Despite multiple attempts and inquiries, we were met with rudeness and dismissiveness from the front desk. Staff insisted it had been checked and was 102°F, but it clearly wasn't. I asked if the temperature could be re-tested but was told that no maintenance was available, When asked if there was any chance that we could just use the temperature gauge to verify we were basically dismissed . Very disappointing experience but I guess now we knew why we had not seen anybody in the hot tub throughout the duration of our stay.

Great overnight stay, thank you!