Tri Ahangama By Teardrop Hotels

Really beautiful rooms and surroundings.

Staff were unprepared and service was lacking. Things were regularly forgotten/took too long or just became bewildering complex - ordering a drink at the pool bar and it took over 30 minutes despite us being the only customers; trying to just get two menus at the table and it being confusing to the staff; trying to order coffee at breakfast and just getting blank stares from our waiter etc. Felt like there was a lack of training, or maybe we came at a time when the regular team were out? We were also staying for our honeymoon, something that was forgotten until we were leaving, at which point someone came out asking if we’d had our cake and offering to pack it for us. It was well intentioned, but it was frustrating how unsmooth the service was throughout our stay. We ended up clearing our own tables/collecting our own drinks etc just to simplify/speed things along. It was still a pleasant stay, but it seemed like there was some chaos happening behind the scenes.

This beautiful tranquil environment was a highlight of our trip. We loved being surrounded by nature. Meals were exceptional and staff very friendly & accommodating. Sunrise from the water tower was amazing and the library a lovely, tranquil place to retreat to. The infinity pool was also a highlight. Rooms are generous in size and the cinnamon scented bathroom products were gorgeous. Personal pool for the room was also appreciated.

No kettle, tea/coffee or fridge in room & despite asking twice, one was not delivered to our room during our stay as promised. Cost of additional activities is extremely high which discouraged participation.

Das Tri liegt wunderschön und sehr ruhig am Rande eines Sees, die Anfahrt ist etwas mühsam aber machbar. Wir haben die Ruhe und die Lage genossen. Man kann auch in 15 min mit dem TukTuk nach Ahangama fahren und hat dann dort Beachlife und Restaurants. Der Pool ist sehr schön, das Essen (Frühstück) sehr gut und auch die Bootstour hat uns gefallen.

Der Zimmerpreis ist etwas teuer und auch die Bootstour war nicht günstig. Kleine Schwächen an der Ausstattung und am Konzept (kein Kaffee am Zimmer, kein Kühlschrank, aber leider auch kein Zimmerservice).

They were incredibly understaffed and were using vocational workers from the nearby school. For the price we were paying it was incredibly dissapointing that the service was so poor. No one could make a half decent coffee or cocktail.

Beautiful place and nice view.

I was very disappointed with the overall level of service. The hotel appeared to be significantly understaffed, which affected nearly every aspect of the experience. There were very few staff members available, and most of them were unable to communicate effectively in English, making even basic interactions difficult. Simple requests and orders took an unreasonably long time to be handled and most of the time we didnt get exactly what we ordered.

Nothing its the worst

They take extra charge more than the booking price, the service it’s the worst and it’s so far and hard to reach also the food having bad smell, I don’t recommend it at all 👎🏽👎🏽👎🏽