Park Hyatt Kyoto

Our stay at the Park Hyatt Kyoto was one of the highlights of our time in Japan. The entire staff was incredibly attentive at all times, and the level of care throughout the stay truly stood out. A special thank you to Jacobo, who was exceptional with every detail. He helped us secure tea ceremonies, restaurant reservations, and bar experiences seamlessly. Having someone fluent in both Spanish and English made a huge difference for me personally, especially in a country where the language barrier can feel overwhelming at times. His presence made everything feel much more comfortable and effortless. What I loved most about the hotel was the atmosphere. Right outside, the Gion district is full of energy and crowds, but stepping back into the hotel felt like complete peace. Calm, elegant, and almost disconnected from the chaos outside. Honestly, the hotel itself became such a big part of the experience that I wouldn’t want to stay anywhere else on a future visit to Kyoto. We also spent time at the bar watching the sunset, which was absolutely beautiful. The cocktails were fantastic and the setting made the entire evening memorable. One small note, breakfast was included with our stay, which was appreciated, but it did not feel as fresh as the rest of the hotel experience. There may be some room for improvement there. Overall, an unforgettable stay and a place I would absolutely return to.

From the moment we arrived, the team made us feel genuinely looked after. Special thanks to Billy Ko and Halim Victoria, whose warmth, attentiveness, and quiet thoughtfulness elevated the entire stay. They remembered the small things, anticipated what we needed before we asked, and made every interaction feel personal rather than transactional. That kind of hospitality is rare. The room itself was impeccable — spotlessly clean, with every appliance and fixture working exactly as it should. There's a certain peace of mind that comes from a room that simply functions perfectly, and Park Hyatt Kyoto delivers that without question. The bathhouse is in a league of its own. I've been to many across the region, but none have struck the balance quite like this one — modern in execution, yet deeply rooted in traditional Japanese bathing culture. It doesn't try to reinvent the experience; it honours it, while delivering every contemporary comfort. Exceptional. The gym, too, is well-equipped and complete — no compromises there either. Now, is it a property built with young families in mind? Not inherently — the setting and atmosphere lean more intimate and refined. But the team never made us feel anything other than completely welcome. They were creative, accommodating, and genuinely went out of their way to ensure everyone in our group was comfortable throughout. If you're looking for a property that pairs Kyoto's quiet elegance with a team that truly cares, Park Hyatt Kyoto is it. We'll be back.

Good views from the restaurant, which is the only attraction to this tourist Hotel

General sceptical to American chain hotels and especially the taggy kind, and this is exactly why - no personal service - no outdoor space - made for cruise torurist on sightseeing and not travellers - SPA completely useless and so is gym - concierge send us to crappy tourist restaurants after trying to book a two star Michelin

Beautiful property and the staff were exceptional. Remembered every little detail about your stay both at the hotel and what you were doing around the city.

The stay was excellent and the staff were very friendly and professional. The room was clean, comfortable, and well organized. The location was convenient and the overall experience exceeded my expectations. Thank you for the great hospitality.

Nothing significant. Everything was well arranged and the service was very good.

We visited Park Hyatt Kyoto two years ago and left feeling like we'd only scratched the surface, so this time we came back and committed to two nights. We were lucky to get rooms during Japan's Golden Week. The hotel sits in Higashiyama, one of Kyoto's most beautiful neighbourhoods. The stone-paved lanes of Ninenzaka and Sanneizaka are practically at the door, and the key is timing: step out early in the morning, in the early evening, or during the mid-afternoon lull when the tour groups thin out, and you'll find a quietly magical atmosphere. As a guest, one of the quiet privileges is the view — from the hotel's terraces and common areas you get that same sweeping Higashiyama panorama that visitors make the climb to Kiyomizudera's famous wooden platform stage to see, without the crowds. We did notice a few tourists being turned away at the hotel gate hoping to share that view — a little unfortunate, but understandable. Guests really do get something special here. What elevated the stay from 'excellent hotel' to something more meaningful was taking time to understand the story behind the building. The hotel was developed with a clear philosophy around the preservation of the site's history and the layered culture of this part of Kyoto. Once you see that intention, you start noticing it everywhere — in the materials, the sightlines, the unhurried pace the design encourages. The quality shows in the small details, and that's always the truest test. Sanso Kyoyamato — Don't Skip This We had a kaiseki meal at Sanso Kyoyamato, the Michelin 2-star restaurant connected to the hotel — book well in advance. The menu moves gracefully through the courses with beautiful mountain-sourced ingredients, and what made it special beyond the food was the human element. Owner Ms. Sakaguchi personally came to greet us at the beginning of the meal and again at the end — and her warm, heartfelt おおきに (the Kyoto way of saying thank you) as we left is something our family still talks about, this felt genuinely personal. A Tip on the Japanese Breakfast (Worth the Supplement) The hotel's bistro serves a Japanese breakfast prepared by Sanso Kyoyamato — it comes at an extra cost, but it's well worth it. What arrives is a beautifully composed spread of fresh mountain dishes: the same seasonal ingredients and careful preparation that define the kaiseki tradition, in a quieter morning form. Having experienced the full kaiseki the day before, it was like seeing those flavours again in miniature — a lovely echo that doesn't fully come through in the bento presentation alone. Highly recommended regardless of whether you've had the kaiseki. As a side note, the Western breakfast French toast is not to be missed — the best I've had, narrowly edged out only by the Hyatt Regency Seragaki in Okinawa Two nights gave us the time to slow down and actually feel this place rather than pass through it — and what a place it is to feel.

From the moment you walk onto the grounds of the Park Hyatt Kyoto, the entire ambience changes. Everything is so calm beautiful and hospitable. The hotel is built like a guesthouse as advertised and we felt like honored guests the entire time. The location is ideally situated in Gion with lovely classic old Kyoto streets right in front and beautiful temples within walking distance. Only 15 minute cab ride from Kyoto Station. The rooms are so clean and peaceful, combining cutting edge technology with classic Kyoto culture in a perfectly balanced way. There is no sound of HVAC systems. The Toto toilets are awesome. The decor is soothing and gorgeous in an understated way. They provide every amenity including pajamas. Cleaning and turndown service are thoughtful, thorough, and unobtrusive. The gym is modest. There is no pool. The bath house is small but has everything you need for a classic Japanese bath experience. And it was never crowded. Breakfast at Kyoto Bistro was so good. Dinner at Yasaka teppanyaki is a must. There were a lot of people who had afternoon tea at the Park Hyatt Kyoto but we did not partake. Many Japanese visitors were having the tea course which is a good sign that it very good indeed. The staff were all so welcoming, accommodating, and helpful. From the cleaning staff to the front desk, everyone we met was top notch. When we return to Kyoto, we will always choose this special place.

I recently stayed at Park Hyatt Kyoto, and it was exceptional. The service is simply on another level—thoughtful, precise, and genuinely warm. Every detail is anticipated. After returning from a rainy day, the team quietly sent a shoe dryer to our room—an incredibly simple yet remarkable gesture that perfectly reflects how deeply they understand their guests. The location in Higashiyama is ideal—steps from Kyoto’s most iconic sights, yet peaceful and private. A special thank you to Mr. Issei, who went above and beyond, along with Mr. Gerardo, both of whom exemplify true hospitality. This is luxury defined by service and attention to detail.

Just a picturesque beautiful hotel 10/10 experience. The spa/facilities/room/views were all perfect. Me and my wife would recommend without reservation.