TownePlace Suites by Marriott Janesville

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Stayed here with a group of families from our daughter’s softball team- maybe 16 people. They had an amazing open area for us to congregate and were super helpful, getting us things we needed like forks or grilling utensils. We ended up going to the nearby grocery store and grilling out on the two large grills they have right outside. They have a fire pit and outside seating as well. Great service and amenities.

Stayed here with my boyfriend. Hotel was clean, pleasant looking, staff was friendly. Room was maybe slightly small, however the amenities outweighs that. Room was clean, and didn’t smell funny. The little kitchen was very cute, beds are comfortable, good amount of pillows. The bathroom was very nice, loved the mirror with lights in it and shower. Overall, really enjoyed our stay. Will definitely be booking at this location again!

I loved the suite, live in amenities like a toaster, TV in the bedroom, hangers for laundry and a dishwasher. I will definitely stay there again

Great access - fire pit was nice.

The staff has ‘pot parties’ in the lobby. You can smell it outside. Inside is rough until you get to your room.

We booked though expedia(hotels.com), but paid at the hotel at arrival. We did NOT get the room we paid for, because they were over booked and were not told about it and noticed the following day. Unfortunately we were placed into a room that was less expensive than the one we paid for, but were stuck paying for the more expensive room. When brought to management, they said there was nothing they could do and to call expedia. We did, and expedia said that because we paid at the hotel, they (the hotel) would need to refund us, and expedia reached out to the hotel. The hotel manager told him (expedia employee) we were in a more expensive room and it was an upgrade. Well, that's a lie according to the website if you go to book a room. We are not happy since it was not cheap. But the hotel, room and amenities are nice, clean, and the breakfast is delicious.

The rooms were clean and nice.

We paid nearly $70 more for a suite with two rooms and we were traveling as a family but I had a big deadline for work and needed a separate area for two work calls and quiet to get things done. When we arrived, we were not informed of any change but given a small room with two beds- no suite despite being charged for one. We went back to the desk to check and were told that all the suites were given away already (despite us having reserved and paid for one). We were told we could pay for an additional room at full price and we weren't given a discount for not receiving the suite we'd already paid for. They comped us four bottles of water. The hotel claims this is the fault of Booking.com and that they are within their rights to charge us for a suite but give us a normal room. I have never had this happen in the dozen+ rooms I've rented from Booking.com and felt the hotel charging us for a suite when we didn't get one was unacceptable. Word to the wise- you may reserve a suite and even pay for it but it appears they feel it's fine just to give you a small room.

Very quiet, families with children were in the 1st floor. Clean workout room. Nice atmosphere with two grills and roaring fireplace.