Balboa Bay Resort

The location of the hotel is nice, the exterior is beautiful, the restaurant breakfast is tasty, but the rooms, pool and hot tub area are in need of repair. If this were a Holiday Inn or a non-resort, it would be acceptable and expected. For what this resort charges, I would expect even the small details to be covered. The pool and hot tub were in rough shape, cracks all over the place, and the bed frames had significant damage. Good place to stay, but for the price I would look elsewhere.

Family, friendly very nice staff best you can get at a resort

Front desk and Bell desk personnel couldn’t be more helpful, warm and professional. What a great first impression. Our room is beautiful, the whole resort is beautiful and smells like I’m in Hawaii. The event we attended last night for the Soto /Guerra wedding was wonderful. Can’t enough good things.

Very up-in-quality and worth every penny

The presidential suite was amazing. Great food from A O restaurant. And good live music on the weekends. Thank you

Stayed here on a business trip after a few years. The hotel is super convenient for business in Newport Beach and is well located near the Balboa Peninsula. The staff here are excellent. Special acknowledgement to the front desk employee, Fateenmah, who was courteous, knowledgeable and efficient. She’s a good ambassador for the hotel. I stayed in a nice room on the third floor of the Club as opposed to the main hotel. It’s quieter over there normally and my room had a great view of Lido Island. If you can get a room in the club, do it. This time however they are doing work on the club members pool so the construction noise was loud in the morning. The hotel pool remains open. Folks at A O restaurant were cheery and helpful. Overall good visit and this remains a good hotel. Will definitely come back.

Wonderful, helpful staff. Great location and beautiful room. They are doing construction on the pool right outside at the moment is the only setback.

Beautiful, excellent service, convenient location. The room is big. Most customers have luxury cars. Ocean view with balcony. Location is closed to most beaches.

This is our second stay at Balboa Bay Resort and like the first, our stay has been wonderful. The staff is friendly and welcoming. With things such as a personalized welcome note and special treats for our son they went beyond the expected to make our stay special. Our room is spacious, comfortable, clean and has a great view of the bay. The onsite restaurant, A + O, is excellent. We really like the Balboa Bay Resort and plan to return.