Extended Stay America Suites - Kansas City - South

Chambre Grande, spacieuse et propre avec petit cuisine et micro Onde permettant de cuisiné (ustensile dispo à l'accueil) Petit Déjeuner Disponible à l'accueil mais à prendre en chambre Personnel sympa // Des clients ont l'air d'y habiter tout le temps

Dommage mais ok, de ne pas pouvoir prendre le Petit Déjeuner en bas et de devoir le remonter en chambre MAIS PDJ correct et bon avec fruit

The price was great breakfast was decent

Room didn’t have a coffee maker

I liked Felecia and the fact that she acknowledged my wife's complaint about the floor being dirty in our room and providing cleaning supplies instead of arguing that there was no sticky mess/spill on the floor in our room.

Tony taking entirely too long speaking to certain clientele especially when there is clearly a line. There is a difference between speaking to someone about amenities and needs versus a conversation and commiserating with an individual, especially at 10pm at night. Secondly, don't argue with a guest when they return from the room they've been assigned and they are asking for cleaning supplies because as mess was left on the floor. Provide the requested items, acknowledge the mishap, and be grateful they didn't yell at you or request a different room. Let alone a refund.

Nothing!

It was dirty,smelled like drugs had all sorts of drug addicts outside and didn't feel safe at all

The staff was friendly enough. The ac in room worked. Fridge worked.

Lack of Upkeep and maintenance. Overall cleanliness. No ice machine.free breakfast wasn’t breakfast it was packaged muffin and coffee and that’s all