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8.6 / 10 Guest Rating

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moon Ridge Rd, Big Bear Lake, California, 92315, Big Bear Lake, US

Chateau Big Bear Boutique Hotel, BW Signature Collection - main view

About the Property

Luxurious Accommodations
Indulge in the 80 air-conditioned rooms featuring modern amenities like flat-screen televisions and complimentary toiletries.

Recreational Facilities
Unwind in the spa tub or stay fit in the fitness center after a day on the slopes. Enjoy entertainment in the arcade/game room.

Dining and Event Spaces
Relish a delicious meal at the on-site restaurant and sip on drinks at the bar/lounge. For events, make use of the 2077 square feet of conference space.

Book now for a memorable stay at Chateau Big Bear Boutique Hotel, BW Signature Collection in the heart of Big Bear Lake.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent166 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent staff.

Categories

Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

J
Joan
Verified booking
Standard Room
Stayed in Feb 1, 2025

"Review hotel"

10.0

Amazing. Beautiful artwork and furnishings. Favorite hotel ever!

Helpful?
D
David
Verified booking
Standard Room
Stayed in Jan 30, 2025

"Exceptional"

10.0

The rooms seem recently renovated. Comfortable bed. Friendly staff. Decorated with whimsical paintings that made me happy. Would absolutely go again.

Helpful?
K
Kristina
Verified booking
partner
Standard Room
Stayed in Jan 28, 2025

"Excellent"

8.0

It was a nice stay with a good Continental breakfast. Not just cereal. Actual food, like sausages, bacon, eggs, fruit, oatmeal, bagels, etc. Nice dining area that we used as a quiet space to work as well.

Helpful?
J
Joe
Verified booking
Standard Room
Stayed in Jan 24, 2025

"Exceptional"

10.0

Love this place ❤️

Helpful?
J
Jessica
Verified booking
family_with_children
Standard Room
Stayed in Jan 16, 2025

"Exceptional"

10.0

Spacious rooms, nice public shared spaces, and helpful staff. Fantastic location close to the ski resorts and many restaurants, shopping, conveniences. We would definitely stay again!

Helpful?
M
Maria
Verified booking
family
Standard Room
Stayed in Jan 10, 2025

"Exceptional"

10.0

The Chateau Big Bear Boutique was conveniently located to Snow Summi, restaurants, shops and the zoo. The room was lovely with a fireplace and plenty of room for our equipment and luggage. The breakfast was included and it was very nice. Our stay was very nice! Highly recommend it. We will stay again.

Helpful?
C
Cesar Arturo Medina
Verified booking
partner
Standard Room
Stayed in Jan 9, 2025

"Excellent"

8.0

The morning staff was very helpful, the evening staff was not to helpful. I found an old Xmas tree and housekeeping cart blocking the fire egress stairs. The carpet on the second floor looks old and dirty. The bar was closed, and the rooms were just fine, nothing special. Overall we enjoyed our stay, since we didn’t spend much time there just to sleep.

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Jan 7, 2025

"Exceptional"

10.0

The property is a little on the older side, but the room was big, the bed was comfy and the staff were very helpful. Bonus points for the paintings of deer in fancy dress throughout the building.

Helpful?
J
Jin
Verified booking
Standard Room
Stayed in Jan 6, 2025

"Good"

6.0

There was an error when I tried to check in, which resulted in a delay of almost 20 minutes before I could get my room due to a staff mistake. Eventually, I was able to check in. The breakfast was good, and the staff were friendly. However, the jacuzzi was very cold. Despite this, the hotel is close to the ski resort so I would likely to return in the future.

Helpful?
N
Nicole
Verified booking
family
Standard Room
Stayed in Jan 5, 2025

"Excellent"

8.0

Great location and nice clean rooms

Helpful?
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