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8.6 / 10 Guest Rating

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moon Ridge Rd, Big Bear Lake, California, 92315, Big Bear Lake, US

Chateau Big Bear Boutique Hotel, BW Signature Collection - main view

About the Property

Luxurious Accommodations
Indulge in the 80 air-conditioned rooms featuring modern amenities like flat-screen televisions and complimentary toiletries.

Recreational Facilities
Unwind in the spa tub or stay fit in the fitness center after a day on the slopes. Enjoy entertainment in the arcade/game room.

Dining and Event Spaces
Relish a delicious meal at the on-site restaurant and sip on drinks at the bar/lounge. For events, make use of the 2077 square feet of conference space.

Book now for a memorable stay at Chateau Big Bear Boutique Hotel, BW Signature Collection in the heart of Big Bear Lake.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 1
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 2
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking, Fireplace

Non-refundable
Breakfast Included
20% OFF$562.99

$450.39

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 1
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 2
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Balcony

1 King Bed285-sq-foot room with a balcony/patio Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking, Fireplace, Balcony, Jetted Tub

Non-refundable
Breakfast Included
20% OFF$591.94

$473.55

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Balcony - Photo 1
Standard Room, 1 King Bed, Accessible, Balcony - Photo 2
Standard Room, 1 King Bed, Accessible, Balcony - Photo 3
Standard Room, 1 King Bed, Accessible, Balcony - Photo 4
1/4

Standard Room, 1 King Bed, Accessible, Balcony

1 King Bed300-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Standard Room, 1 King Bed, Non Smoking, Balcony

Non-refundable
Breakfast Included
20% OFF$619.8

$495.84

Includes taxes & fees

Guest Reviews

8.6
Excellent166 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent staff.

Categories

Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

C
Carlos
Verified booking
Standard Room
Stayed in Mar 18, 2025

"Exceptional"

10.0

Very Comfortable stay .

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Mar 10, 2025

"Exceptional"

10.0

We loved this place! From the night entertainment to the breakfast. We will be staying here again.

Helpful?
G
Gregory
Verified booking
Standard Room
Stayed in Feb 23, 2025

"Exceptional"

10.0

Very nice building and very nice staff.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Feb 21, 2025

"Fun 2 day stay. "

10.0

Solid stay. Great breakfast. Take advantage of that.

Helpful?
A
Alice
Verified booking
family
Standard Room
Stayed in Feb 20, 2025

"Exceptional"

10.0

We had a great stay here! Loved the beauty of the property and had so much fun at the Piano Bar!!

Helpful?
J
Jennifer
Verified booking
family
Standard Room
Stayed in Feb 19, 2025

"Exceptional"

10.0

I liked the jacuzzi

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Feb 17, 2025

"Old hotel partially updated."

6.0

There are not a lot of hotels to choose from in Big Bear. We stayed here over Presidents’ Day weekend and paid way too much money. This hotel is definitely not worth $550 a night. It appears to be an older hotel partially updated. The storage in the room was appreciated, and the beds were actually very comfortable, but outside of that everything was average or below, including the service. Also, they should consider having a shuttle service to the ski mountain. We had to walk, which was just under a mile, but with ski gear and kids, that is a lot.

Helpful?
K
Klub
Verified booking
Standard Room
Stayed in Feb 16, 2025

"Good"

6.0

It was alright, not worth price for sure, had no bellman to carry luggage, had to get own toothpaste

Helpful?
S
SANDEEP
Verified booking
family_with_children
Standard Room
Stayed in Feb 16, 2025

"Good"

2.0

Old, dim lighting, dusty, allergies were terrible, fireplace didn't work, straits in the path to 2nd floor, with a stroller it was inconvenience to go to the room and check out, had to carry luggage via stairs. Restaurant was closed. I will never book this hotel again.

Helpful?
O
Ollie
Verified booking
family
Standard Room
Stayed in Feb 10, 2025

"Exceptional"

10.0

Super staff, great atmosphere, especially on a Friday night in the hotel bar. Would recommend, accommodating with an infant too.

Helpful?
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