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8.6 / 10 Guest Rating

Chateau Big Bear Boutique Hotel, BW Signature Collection

42200 Moon Ridge Rd, Big Bear Lake, California, 92315, Big Bear Lake, US

Chateau Big Bear Boutique Hotel, BW Signature Collection - main view

About the Property

Luxurious Accommodations
Indulge in the 80 air-conditioned rooms featuring modern amenities like flat-screen televisions and complimentary toiletries.

Recreational Facilities
Unwind in the spa tub or stay fit in the fitness center after a day on the slopes. Enjoy entertainment in the arcade/game room.

Dining and Event Spaces
Relish a delicious meal at the on-site restaurant and sip on drinks at the bar/lounge. For events, make use of the 2077 square feet of conference space.

Book now for a memorable stay at Chateau Big Bear Boutique Hotel, BW Signature Collection in the heart of Big Bear Lake.

Facilities & Amenities

Free breakfast
Meeting rooms
Fitness facilities
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from June to September. Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A car is not required for transportation to and from this property. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 1
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 2
Standard Room, 1 King Bed, Non Smoking, Fireplace - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

Non-refundable
Breakfast Included
20% OFF$491.88

$393.5

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking, Fireplace - Photo 1
Standard Room, 2 Queen Beds, Non Smoking, Fireplace - Photo 2
1/2

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

2 Queen Beds285 sq feet Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

2 Queen Beds, Non-Smoking, Fireplace, High Speed Internet Access, Coffee Maker, Hairdryer, Iron and Ironing Board

Non-refundable
Breakfast Included
20% OFF$498.2

$398.56

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 1
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 2
Standard Room, 1 King Bed, Non Smoking, Balcony - Photo 3
1/3

Standard Room, 1 King Bed, Non Smoking, Balcony

1 King Bed285-sq-foot room with a balcony/patio Relax - FireplaceInternet - Free wired internet access Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

26 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

1 King Bed, Nonsmoking, Fireplace, Balcony, Jetted Tub

Non-refundable
Breakfast Included
20% OFF$591.94

$473.55

Includes taxes & fees
Standard Room, 1 King Bed, Accessible, Balcony - Photo 1
Standard Room, 1 King Bed, Accessible, Balcony - Photo 2
Standard Room, 1 King Bed, Accessible, Balcony - Photo 3
Standard Room, 1 King Bed, Accessible, Balcony - Photo 4
1/4

Standard Room, 1 King Bed, Accessible, Balcony

1 King Bed300-sq-foot room with a balcony/patio Relax - FireplaceInternet - WiFi Entertainment - 42-inch flat-screen TV with cable channelsFood & Drink - Refrigerator and coffee/tea maker Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Iron/ironing board, local maps, and guidebooksComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRefrigeratorPrivate bathroom

Standard Room, 1 King Bed, Non Smoking, Balcony

Non-refundable
Breakfast Included
20% OFF$619.8

$495.84

Includes taxes & fees

Guest Reviews

8.6
Excellent166 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the excellent staff.

Categories

Cleanliness8.8
Service9.3
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.3
Food and Beverage7.8
Overall Experience8.8

Select topics to read reviews

D
Doreen
Verified booking
partner
Standard Room
Stayed in May 13, 2025

"Exceptional"

10.0

We got a balcony on the 2nd floor the screen door was broken. The A/C didnt cool the room so we kept the balcony door open, having to adjust the broken screen. These were reported. The desk staff and servers were excellent. Friendly and knowledgeable on the nearby restaurants and tours.

Helpful?
R
Robert
Verified booking
partner
Standard Room
Stayed in May 7, 2025

"Exceptional"

10.0

Wonderful! After we had to leave a property nearby that didn’t honor their promise of refund to us , this place came to the rescue. A+ experience.

Helpful?
V
Victoria
Verified booking
family
Standard Room
Stayed in May 4, 2025

"Exceptional"

10.0

Amazing hotel. Calvert Lucy feels like a chateau. They have great breakfast options and we were really impressed by the art collection. Conveniently located. Our favorite hotel in Big Beat that we always stay when visiting.

Helpful?
C
Celisse
Verified booking
partner
Standard Room
Stayed in May 2, 2025

"Exceptional"

10.0

The staff was very nice and tried to get us an early check in when we arrived. The room was clean and spacious for all of our winter packing/gear. We loved the fireplace and balcony to enjoy the view and warmth at the same time. Breakfast was a lovely spread of hot foods, pastries, and beverages. I would definitely return! The only flaw is that the rooms/doors are thin. There was a noisy crowd in the middle of the night and we heard them down the hall for a few hours before they went to bed, but that's not the hotel's fault by any means.

Helpful?
J
James
Verified booking
family
Standard Room
Stayed in Apr 28, 2025

"Excellent"

8.0

Great staff

Helpful?
J
Jaime
Verified booking
friends
Standard Room
Stayed in Apr 28, 2025

"Exceptional"

10.0

I appreciated the friendly customer service of the from desk. The room was clean and comfortable. Breakfast was very good. Beautiful lobby, lounge and dining area. Thank you Chateau Big Bear.

Helpful?
J
Jeannette
Verified booking
Standard Room
Stayed in Apr 3, 2025

"Exceptional"

10.0

The front attendants

Helpful?
E
Elijah
Verified booking
partner
Standard Room
Stayed in Apr 3, 2025

"Exceptional"

10.0

All staff members at the front desk were helpful and kind. I really enjoyed the feeling of the hotel, it was great.

Helpful?
A
Abegail Ann
Verified booking
family_with_children
Standard Room
Stayed in Mar 31, 2025

"Excellent"

8.0

It's really nice. The only thing is that it hasn't renovated. The room smells old, and the walls are not welcoming.

Helpful?
A
Alfredo
Verified booking
Standard Room
Stayed in Mar 29, 2025

"Exceptional"

10.0

.

Helpful?
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