Countryside Inn and Suites

We stayed for about 15 minutes and then booked a hotel somewhere else because of the barking dog and just the sense that it wasn’t very safe and the outside was very unwelcoming and dirty

Didnt like the fact that a pool was advertised an did not have a pool

Pool, Vending Machines, AC all out of order

Comfortable bed, soft linens, and clean room. Air conditioning was already running on arrival, on a muggy day. Thermostat in room was helpful. Personable young man at reception desk.

In very bad condition,nasty room

The tub clogged, in one room they didn’t fix after letting them know. Had to chance them down for fresh towel, one room never got fresh towel. Paint falling from the ceiling they did knock it down and sweep it. Not a good stay, this is not the half of it.

The pool wasn't down for maintenance! They were using it as storage! A bunch of couches boxes and whatnots. I had called before hand to ask and they said it was up and going. Kids running up and down the halls all night long 9pm/2am. People being so loud we could hear them over the TV. Dogs barking constantly. Then when it came to check out they refused a receipt said it's in my email and I can't have one. They don't check you out. They make you drop keys in a plastic box. Never again. Very rude and no compassion.

I booked this room after my room in Albion turned out to be a dumpster fire. I booked that room on hotels.com too. This place was had a great room. Fair breakfast.

The rooms were clean and convenient. Staff was mostly helpful. The one thing I noticed was that the mattresses weren't very comfortable and they squeaked. My brother had a room also and he said his were fine so perhaps it was just the room I was in. There also wasn't a good selection of pillows. They were all big and too fluffy but when I laid on them they immediately caved in the middle and I had two puffs on either side of my head.

Check-In was not too bad and at first glance the room seemed to be okay. However, when using the restroom I noticed hair from a hairbrush and a q-tip in the trash that was not from us. Additionally, even though we were only here for the night and it sounded good, the pool was down for maintenance. Stains on linens and we went to shower, realized there was no towels. (We had washcloths and hand towels) I had to go down to get some. Nobody was at desk to help but an employee who does breakfast was able to get us towels. 630am...no coffee. Had to go to 7-11 but I am sure was much better.