Shangri-La Qingdao

We had dinning the down floor restaurant. Everything is delicious except cooking live Fresh fish dish which not up in par.

I WAS ARRANGED TO STAY IN THE OLD WING OF THE HOTEL WHICH I WAS OFFERED, AT CHECK IN, UPGRADE TO THE NEW WING WITH ADDED COST. WHICH I WAS NOT AWARE WHEN BOOKING AT HOTEL.COM.

- awesome breakfast buffet at cafe Yum - the best I have had in China, many congratulations to the cafe manager - overall very friendly hotel staff with positive attitude, eager to help - filthy lobby-level carpet - broken room window latch, does not compress gasket, lot of street noise coming in - room service erratic, some days only one towel given - lot of allergens in the room (mites in carpet?), we both started sneezing the day we arrived - abysmally poor internet connection, sending gmail only works 10% of the time - worst restaurant experience I have had in China at their "signature restaurant" Shang Palace. Food the quality of Panda Express, at 10x the price. We had to eat in a room with left overs from earlier guests on three other tables, never cleaned up while we were there, expensive white wine arrived warm at the table, my soup arrived at the same time as my wife dessert, after the main dish, and my wife got some digestive disorder the next night. Stay clear! total mismanagement. - overall hotel experience only worth at a discounted rate

I love it and got upgraded. Even some problem with 1st upgrade room but got another upgrade.

We were plesantly surprised with a complementary upgrade to a suite upon arrival. All the staff, including the chamber maids and concierge are very friendly. There is a huge shopping mall right at the corner. Excellent location! Impressive team!

The staff and hotel lobby and restaurants were great. Good location. Could have more comfortable chairs in rooms, but great time.

Cold food and poor service at the restaurant. Front desk was distracted and slow at check in, taking care of people walking up instead of those at the counter

Very nice hotel in the more modern center, walking distance to May Fourth Square and sailing center. Attentive staff, clean modern room though it was quite warm (hotel staff will unlock your window on request). Lobby lounge drinks are quite expensive, but there's a convenience store hiding on the 2nd floor across the street in the building with the Starbucks. Metro stop is right outside, easy access to the old town and Qingdao Main train station. Note the taxis at the hotel taxi stand are black cars, higher flag fall fee than the regular city taxis you can catch hanging out on the street at the end of their driveway.

The staff are very friendly and service is excellent. Though there is room for improvement in terms of efficiency. But overall I am happy to rate them excellent! Travel for business.

Stayed here many times. Great hotel, staff is the best. Great lobby bar, restaurant, gym, pool, tennis, only problem - you have to check out one day. Ha ha