Courtyard by Marriott Memphis Germantown

The lady at the front desk was so kind when we checked in, offering more towels and pillows since we had 5 in our room.

The fold out sofa was horrible-like laying on the floor! And I’m not joking. They need to do something about that. Extremely uncomfortable. This would keep me from staying here again if we had 5 in our group again.

Almost everything. Good location, safe location. Good price. Clean rooms.

Bed was a little stiff for me, but that’s a personal preference.

We stayed two nights at this hotel because it was near a medical facility we had to visit for my husband to have a procedure. Our room was very nice. But the service by the front desk staff was extraordinary. Each person I dealt with was caring and kind. When I needed to walk to the Walgreens next door in the pouring rain, the gentleman at the front desk raced after me to loan me an umbrella. When our food order arrived, another clerk brought it to our room so that I did not have to leave my recovering husband. Another clerk acted immediately when I told them that the hairdryer was missing from my room. Within minutes, a brand new hairdryer was delivered!

My shower doors would not stay closed.They kept opening up, which caused water to spill out of the shower everywhere.

I didn't like the fact that you have to pay for breakfast, and pay for the amenities during the social hour.

My co-workers and I had to be in town for 2 weeks. From the moment we arrived we were warmly welcomed and asked if we needed anything. We were greeted every morning and evening upon our return. Was cool. Food at the Bistro was delicious too. Rooms were very nice and restocked daily. I highly recommend this place. Great crew and nice atmosphere. Thank you all! :)

Cleanness

No breakfast included

The room was spacious and comfortable.

The price of the room thats all.