Sleep Inn Lithonia - Atlanta East

When I was I would get a refund . They did not issue out . There was no running water for a day . Had to check out early . Was told I would be refunded since I checked out early . That is not the case . Terrible customer service . Wouldn’t recommend stay somewhere else

Smelt like weed! It was disgusting!

The window in the room was partially opened and locked in that position we could not close it completely. We reported the issue to the front desk and they provided some type of key device that was of no help.

I booked a room here for two nights. Going off the photos online I thought it would be alright. I got here and the environment just gave a lot off top. I get the room and I go look before I get my things. The first room was nasty and so was the second one. I was told after that them was the only two rooms left. And it was nothing he could do because the house keepers wasn’t there. So I went to the second room now I had to do my own thing to get the room together. So when I tell the people about the shower. He say oh it’s just stained and we can’t do anything about the black stuff in and around the shower. Now the bed was clean and soft. Other then that it was not a good experience for me.

Says you need a $60 deposit but doesn't give a receipt taking the money or giving it back. Waiting on my deposit to hit back to my card which clerk says it could be 2-3 days.

Room spray everywhere

Nice place, a little TLC for the rooms just to fix the age factor. Place should take 1 room at a time and repair the minor issues,

Expedia site says pets stay free but there is a nightly fee. I told the front desk agent but he didn’t care. Also let him know I was evacuating for a hurricane but didn’t care about that either. He put me on the first floor near the entrance so my dog barked all night at the foot traffic. I asked if I could check out at noon instead of 11 while I figured out if roads were still closed from the storm, and if I might stay another night. front desk refused, again not caring about my situation at all. There’s really no lobby to wait in. I switched hotels after the first night. The bed was very uncomfortable and the room was dirty. There are very few restaurants in the area and the grounds had trash laying around. If you are in need of a place to stay and you have nowhere else that would be the only reason to stay here.

Awful...alot of homeless person hang there..

Kicked us out of the hotel right after I paid for the room. It wasn't even 3 pm yet. They kept my money.