Ardmore Inn & Suites Ardmore

There were issues with the TV volume and channel selection

The breakfast was a perfect score but the facility is a bit run down

The indoor pool was open but my kids had burning eyes from the pool being over chlorinated even with goggles. The furniture from lobby and room were stained. And sheets were not replaced for the next night and so we checked out early

Location was great, easy to find off the highway. Room was clean, set up was nice. Evening desk attendant (female) was very kind and pleasant to speak with.

Hot tub was out of order, no hair conditioner available as they were out of it. I was not happy at all with the person working the desk at 11 a.m. check out. I had left a $60 cash deposit with him the day before when I checked in and at checkout, he did have it to return to me, but I felt he was suspicious of how I left the room as he didn't say anything to me but took my card key and went to the elevator to check the room himself and left us waiting while he went to the third floor. Never in my entire life have I had someone physically go to the room before letting me check out to get my deposit back. He had a radio in his hand so I'm not sure why he didn't call the housekeeper on that floor to check it if he suspected anything instead of just walking off towards the elevator. I'm a 56 y/o woman with a 17 y/o daughter so I'm not sure what he thought we did. I thought he was unfriendly in dealing with him anyway from the start. When I leave a hotel, I personally always bag all the trash and leave it on the desk so it's easy to get and leave the other trash cans empty with a clean bag. I leave all towels in a single pile on top of the bathroom counter and remotes are left exactly next to the TV when I leave. The only thing a housekeeper would have to do is grab a bag of trash, a pile of towels and make the beds, other than their own washing counters, tub and vacuuming. I always make it easy on the housekeepers out of respect for their work.

Nothing terrible from start room smelt used and tried to cover up with air freshener

The front desk guy over night he was rude....how he get the job he had on house shoes smh a great representation of a hotel🙄

Everything

Everything

Nothing

Everything! First room I was given I opened the door to squatters living in it, it was full of filth. The second room was okay until we went to use the pull out couch and the mattress had bowel and urine stains on it and roaches came out from the mattress. We packed our items left. When I went to go to the desk to let staff know how unacceptable this was there was no staff to be found so proceeded to leave. Oh and also the indoor pool that is advertised is closed til the spring which would have been nice to know as one of the reasons the room was booked to start with.