DoubleTree by Hilton Hotel Cedar Rapids Convention Complex

For whatever reason, an otherwise nice hotel skimped out on light bulbs. So dark in the rooms. So much so that it takes away from an otherwise nice stay. I really don't understand it.

Close to lots of food and entertainment venues. Clean, updated.

Room was a bit small for the price.

Location and cleanliness

Front desk staff wasn’t overly friendly and the trains were very loud.

Enjoyed breakfast on the 16th floor with panoramic views of downtown Cedar Rapids.

Clean room and plenty to do within walking distance.

We stayed at this hotel while attending a concert at the Alliant Energy Powerhouse. It is a great option for folks looking for a place to stay close to this concert venue. There are quite a few restaurants within walking distance. We paid for parking at the garage across the street which was easy (but I'll echo the folks who say that for an overnight stay, you would likely pay less paying through the garage than through the hotel). The only downside was that the hotel is right next to train tracks, and a late night / early morning train did wake me up as it went through (the hotel does provide ear plugs and a note about the trains, which is thoughtful). This downside is minimal and I would definitely stay here again while attending a future concert!

Easy check in, clean room, very friendly staff

I expected so much more from a Hilton property, especially at over $300 per night, and I was deeply disappointed with my stay. First, the basics weren’t even right. The bed did not have fitted sheets — instead, it was made with flat sheets that slipped off constantly. For a brand like Hilton, this is unacceptable. Second, the service was well below standard. The concierge acted as though helping guests was a burden rather than their job. A welcoming attitude should be the minimum at a hotel of this caliber. The final straw was the lack of basic supplies. When I checked in, my bathroom had only half a roll of toilet paper. When I requested another roll, I was told they would not bring one up to my room and that I would need to come down to the lobby to get it myself. I’ve never experienced anything like that at any hotel, let alone one charging this kind of rate. For the price I paid, I expected professionalism, comfort, and basic amenities. Instead, I left frustrated and disappointed. I would not recommend this hotel and will not be returning.