Clevelander Hotel

Pleasant staff extremely helpful. Michelle at the front desk, provided a lot of information and direction to use. They welcomed us we drinks and the night club was packed. Great vibes.

Dalaina is the best - very welcoming and hospitable, she gave great local recommendations. We hope to see her here soon!

I want to express my gratitude to Valerie at the front desk for her excellent customer service and to Charlie from Valet Parking for his outstanding assistance. Their efforts made our stay more enjoyable despite the unsatisfactory conditions of the hotel. Unfortunately, the state of the rooms was extremely disappointing. The mattresses were worn out and uncomfortable, and we encountered issues with the televisions, requiring a maintenance call at midnight that ultimately led to a room change. After moving to a new room, we were shocked to find blood on one of the comforters. This was completely unacceptable, and I do not plan to stay at this hotel again. And they kept my incidental deposit ..

2nd time at the Clevelander. Love it and will be back.

Everything from check in, to our stay & food/drinks, to check out was absolutely wonderful! The staff at the front desk went above and beyond to make our stay fabulous. They were so welcoming and friendly Which is always appreciated. The staff at the bar/restaurant were all so amazing & the food was delicious which made everything better. I love how close it is to the beach and that they give you towels to use. Would stay here again!

Comfortable bed, clean rooms, friendly staff who would do anything in their power to make you happy, good amount of security in the sports and patio bar area, and being able to check out bikes for free.

The hot water staying cold was very inconvenient.

Oceanfront room was not clean and there was no hot water. Host moved us to the Essex house suite which viewed the street. Had to walk up the stairs with heavy luggage.

Renata was amazing!!!!!! She was handling everyone!! Good and drinks were good too. Came for Miami spice but will definitely come back.

So close to the beach, restaurants and shopping.

I had the greatest time with my cousin. The bartender was the best she’s from Buffalo. I don’t remember her name exactly but she needs a Royce cause she’s excellent.