SureStay Hotel by Best Western Ukiah

I was pleasantly surprised by how nice the room was. It was well appointed and very clean.

The breakfast was almost nonexistent. There was very little to choose from and it was not well stocked. They were out of what they did provide.

The checkin staff was amazing and handled herself wellll

Location was close to freeway good for access to freeway. Bed was comfortable.

Very overwhelming cigarette smell in room even though in non smoking room. Very uncomfortable with the smell. Bed was comfortable except for a blood spot on one pillow case. Breakfast was extremely disappointing, a few items to toast, cereal and juice options.

I like that there was plenty of parking close to the room. Staff were friendly at the front desk. It’s convenient to many stores and restaurants. It was a very clean room! The bed was very comfortable

Unfortunately, the chemicals you use to clean the linen I was allergic to it! The bed was very comfortable and cooling, but I didn’t sleep well because I felt like my body was itchy and on fire from the allergic reaction

Rooms were clean, reasonable size desk to work out, in good t v.

I didn't see one employee the whole time I was there. Virtual check in, at least the virtual check in could smile.When you come in talked over, you wouldn't listen. I guess someone was working in the back for night audit.I don't know I didn't see them either. Just seemed really, really weird, not to safe, didn't see any employees at all. Room was beautiful.Breakfast was great.The one employee did see.I apologize was the breakfast attendant. Even at checkout, I did not see any employees.

Nothing it stunk and there was white stuff running down the baseboard of the bed there was bugs all around the bed on the floor and the tub ad dead bugs in it

Smell bugs dirty

Not much.

Most everything. It’s a sketchy area. Being close to the freeway isn’t the problem. Hotel was dated and unclean feeling. Stay away if you have smaller children and consider someplace else.