Americas Best Value Inn and Suites Saint Charles

Had a horrible experience. First room had wet carpet and smelled like urine. Replacement room had no power.

The door was broken on the bottom center and the door handle was broken as well for the bathroom door and it looks like it was kicked .

Nothing special to say. Everything was kind of old but OK.

I was close to my venue.

The carpets were a mess. For a non-smoking building, there was always smoke. Someone was cooking drugs in one of the rooms. Very dark in the room. TV didn't work because the internet did not reach my room. Cigarette butts were all over the stair wells. Will not return.

Location was right where I needed it. Easy access. Clean room.

Most everything in my room was dirty. The toilet had no flush handle. With the tank lid off I had to manually flush the toilet. The sheets had red/brown spots on them. The TV kept freezing up.

Room had not been updated for years. Carpet old, plaster shedding off walls. Bedstand splitting at the bottom. Room smelled like a dirty sweat sock. TV didn’t work.

Safety lock on door was inadequate, no maid service, breakfast was limited to small bagels, and waffle machine! No fruit, no eggs, no meat, only small coffee machine in dining area and no coffee machine in room. Tile was broken in elevator floor!

It was gross. Took 20 minutes to check in. The only employee was mopping the 3rd floor and had no idea we were there. It smelled horrible, looked horrible. Beds were somewhat comfortable. We couldn’t get out fast enough. I know you get what you pay for but what I paid was still too much.

This property was more rundown then the pictures showed. The elevator floor had missing tile and tape over the button to our floor. They did not have the 2 queen room we booked so ended up with a king. The description said there is a refrigerator, there was not. A towel rack was laying on the bathroom counter with the screws exposed and the cover for the tissue was laying on the floor under the sink. The hair dryer only worked off you held the on button. The outside area had dog poo around it and it smelled bad. People were drinking alcohol in the parking lot.