Americas Best Value Inn and Suites Saint Charles

Quiet and safe, but in a good location. Rooms were small and furniture was broken / old. Towels were limited and coffee / breakfast were terrible. Guest laundry worked well.

Dated hotel. Friendly staff. Good location. Wifi was horrible.

Not good

This place is beat up and run down. Unsavory, chain-smoking characters lurking abut the property. Watch out for the blue-toothed shark in the elevator.

Ok

The check in iprocess is very slow. No service. We wanted to stay an additional night. Despite rooms being available according to booking .com , the hotel says they don't know how many rooms are available.. They don't seem to know what is going on.. The lLifts down work. .

Great, clean, wonderful service Breakfast was good Pool and hot tub were clean and a pleasure

The location

The shower was dirty, the breakfast wasn't great nor the coffee selection, no refrigerator

The place smelled , there was cigarette burns in a/c unit ........breakfast was horrible wouldn't even feed it to my dogs

I didn't like anything but the staff

The first room they tried to put us in had mold on the wall by the bathroom, not to mention the absolutely horrible smell. I asked for another room and was being given the go around and was told they were full. Then I showed the photo of the black mold I took and magically I was able to get a new room. There is not a place to fill up water, just ice. The morning “continental breakfast” is not much more than bread a few pastries, option to make waffles, and some juice. The room looked like it was out of a zombie apocalypse movie. Things looked super messed up. The tub does have a sticker watch your step but it needs to say beware the tub is super high. Me and my fiancé almost ate s**** trying to get out. The check out staff was relatively friendly.

Elevator broke on the second day. My room keys stopped working twice. The desk staff were quick to repair them, though. Just generally a run-down hotel.