Hilton Garden Inn Flagstaff

Все супер!! И завтрак и персонал и комната

Clean room, comfortable bed. The elevator was broken and we were on 3rd floor but they offered us a refund to go to another hotel. We can handle 3 flights of stairs thankfully.

Very clean place, foods and walmart closeby, breakfast with ok. Very mixed feeling about service. Front desk clerks were friendly, but not well trained I booked one more night at the desk, the lady entered the info and told me to come back for rekey and pay in the am. When I went by next am, I was told by a different person that there was no booking entered, she helped me booked it again and rekeyed my cards. I specifically asked for them to empty the trash cans and add some clean towels, I also made sure she included breakfast for all 3 guests. I was charged $50 deposit twice as it was '2 different bookings'. And here we were back in the evening, no one emptied trash or refilled the towels. I had to call them just to do that. Then the next morning when we showed up at the diner, we were told only one breakfast was included and we needed to pay the other 2 guests. At this point I was so upset since nothing seemed to be right. I explained to the diner staff that I told the lady who booked the room to include all 3 breakfast which she said she did, even told me it'll be extra charge and I paid for it. The diner lady was kind enough to tell me she could write 2 but she couldn't do that for all 3. I know it wasn't her fault and I hate to add more work for her. So I walked to the front desk and explained the situation. They were able to change it to 3 by the end. It's really not a bad place at all and the price was reasonable. They could've done a lot better.

Very secure location

Beds were too firm

Location in the city and adequate parking. Good access.

Elevators were down and no central stairway made access very difficult. No elevators should have been compensated by 25% rate cut.

They clean the room every two days and when they do it, is just to do the bed, no sheets change, just the towers

The room was clean but the walls are thin. You can hear housekeeping vacuuming on the hallway and knocking 2-3 doors down. We were on the third and the ELEVATOR was NOT working. I was sitting w/ 2 carts full of luggage by the front desk while my husband was parking the vehicle and there was no mention of the elevator not working. When I asked where the elevator was after seeing the sign and thats when she mentioned that it was not working, she did not offer to change the room to 1st or 2nd floor. FYI the elevator has not been working for 1 wk, again no calls or text about it and they do not know whenit will be fixed. Nothing like sweating in the morning going up and down the stairs before going to your meetings.

Belle chambre et emplacement idéal pour aller randonner aux alentours de Flagstaff