Hampton Inn & Suites Chicago-Hoffman Estates

Worth every penny!

breakfast was excellent.

5:00 am the fire alarm went off. so that was nuts. I hope they catch the guy that did it.

The location close to everything

Nothing

Love the shower. Clean facility. Lovely housemaids.

Very nice and got everything we needed towels and blankets

Our stay was very pleasant and Dave at the front desk was especially helpful to us.

Upon arriving the front desk staff seemed like we were an inconvenience, as they had to get off their personal laptop. After getting checked in we arrived at our room only to smell cigarette smoke in the hallway. I called the front desk and she said it was a non smoking hotel so it must have just been someone that came in from outside. After getting in our room about 15 later the smell permeated our room. Going back out in the hall it was clear it was coming from the room across from us. Called the front desk again and were rudely told well i can move you to a different room. I asked why do i have to move, why cant you deal with the smokers. She said well they might stop and then do it again during the night. How about make them leave. I can move you was the reply. We ended up moving rooms after lots of attitude from her. This room the lock on the door did not work. Overall the hotel was decent. However i will never stay agian because of the staff. I left a message the next morning for the manager to call me. I am writing this review because i have still never recieved a call.

H