Days Inn by Wyndham Santa Fe New Mexico

Wow, what a terrible experience.

The hotel unfortunately is housing for homeless people. Ceiling tiles are falling in the meeting/breakfast room. Cement walkways are cracked and uneven. Stairways rusted and in disrepair. Grass areas not mowed. Pool not usable. No safe in the room. This facility should be condemned.

This property was a mess. Pool area and grounds were not as advertized. Bedroom was barely passible. Frankly, it rteflects on Expedia! No happy about this place or you!

The stay itself was not horrible however the front desk was left unmanned for an unreasonable amount of time delaying check in for over an hour. Guests had no idea where the workers went just that they were unable to find anyone to get checked in.

The pictures look nothing like the actual property. There are clearly people living here permanently. It was quiet and comfortable--except for the regulars smoking outside the rooms a lot. The worst was that when our key stopped working on the evening before our checkout the front dest employee told us there was nothing he could do and we would have to wait for management the next morning--so we were stuck in the room until we checked out!

Had issue with the door to the room not functioning and it did not firmly close and the ground are in bad shape.

Very very poor service, WiFi didn’t work, pool was closed for refurbishment, room was disgustingly dirty, dirt and hair in bathtub. Refused cancellation offered no solution to pool or WiFi, was offered a double room instead of king that I paid for. When I said I was going to look someplace else and report them to hotels.com the disabled the room keys and charges my card for 2 days. Stay away far away!

Property seems to be in disrepair, the pool was empty, coffee floor stains around the breakfast room remained unclean for 24 hours. My room was adequate.

The bed was comfortable. The room was clean. But everything was old and tired and a little dented and broken. The area around was dodgy and the grounds were not kept up well. The pool was empty. Decent breakfast tho.

Do not book here hotel is nothing like the photos. Look like extended stay for people without a home. I checked in and out immediately and the refused to give me back my money because they said it was a “non-refundable” booking! BEWARE!!!!! Hotels.com also would not refund my money because they said it was up to the hotel even though it was booked through their website. They gave me a $4.00 credit for my inconvience.